Staybridge Suites Houston Willowbrook, an IHG Hotel

This place needs a total remodel and deep clean. It’s was very, very gross and not cleaned. Picked up multiple thing from corners, under bed, and stuff on walls. First room smelled of smoke, it seemed like an old smoking room. Second room was on a different floor that smelled of urine and I had to clean it to because it was so late the kid and I were exhausted thankfully the sheets were clean. Don’t stay go down too the Home2suites!!!

It was perfect from the moment we checked in until we checked out. A little disappointed with Saturday mornings breakfast buffet. They ran out of food too soon..However,what we did get to eat was really good. Their breakfast buffet is wonderful. We were very disappointed there were no waffles. Warm coffer, fresh juices and fountain drinks too. The buffet had it all. Our room exceeded our expectations. The beds were so soft and cozy. Pillows galore. The dvd player worked great in our room. Lots of storage space. Full sized refrigerator. The list goes on. Room was very clean and smelled great. The inner halls were clean and nice smelling as well. The pool was a little small. More suited for families with younger children. The staff was extremely helpful with anything we asked. Well worth the stay. We will most definitely be returning and RECCOMEND to all our friends , family and co workers. What a great hotel. We hated to leave.

My family had a great time staying at this hotel. The staff were very friendly and the place was clean.