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Comfort Suites Frisco

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1017 verified Hotels.com guest reviews)
See verified family reviews (26)

generated by AI based on family reviews

Overview

Comfort Suites Frisco is a convenient base for families visiting the area, with easy access to nearby attractions. While the hotel may be showing its age in some areas, families consistently praise the spacious rooms, which are suitable for families of five. The indoor pool is a particular hit with children, and the complimentary breakfast is also well-received, ensuring a good start to the day. Although some guests have noted minor maintenance issues and cleanliness concerns in their rooms, the overall experience is generally positive, with many guests highlighting the friendly and helpful staff.

Guest highlights

The indoor pool was a favourite with kids.
The complimentary breakfast was delicious and well-stocked.
The spacious rooms comfortably accommodated families of five.
Friendly and helpful staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and conference space.

Nearby attractions

Located in Frisco, Comfort Suites Frisco is in the city center. Stonebriar Centre Mall and The Shops at Legacy are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arbor Hills Nature Preserve. Looking to enjoy an event or a game? See what's going on at Toyota Stadium or FC Dallas Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available weekdays 6:30 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Outdoor

Outdoor furniture

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Dallas/Fort Worth International Airport
34 km from this hotel
Dallas Love Field
35 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Frisco
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

26 reviews

Review data

5 star reviews

38%

4 star reviews

27%

3 star reviews

15%

2 star reviews

15%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Frisco

Showing 1 - 10 of 26 reviews

Latest reviews (26)

L

Logan

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Indoor swimming pool was a blast for the family breakfast was amazing even had bacon
J

Justin

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel was right off the highway, no cute views and a lot of people hang out in the parking lot at night but other than that the place was great. The kids loved the pool and the room was clean. The shower head however was the worse experience. You have to put your head out the shower to get water (it was silly), unless this was just our room?
S

Sylvia

25 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

Alyssa attended us with a friendly smile. Gave us all the necessary details. Very comfortable room for our family of 5. Breakfast was wonderful and stocked quickly so that no one had to wait.
M

Mario

29 May 2024 - 30 May 2024
reviewed on orbitz

5 out of 5 stars

Staff was awesome! Rooms were clean and spacious. The kids loved the pool.
T

Theresa

18 May 2024 - 19 May 2024
reviewed on expedia

3 out of 5 stars

Michelle was a big help when we checked in. After that the service was awful. Fire alarm in the middle of the night and told to wait until the desk person wasn't busy to get it turned off. Took over an hour. Remote for TV didn't work but no batteries could be found all weekend. They did allow my family to gather in the breakfast area to visit which was great. The hallways smelled like weed. The breakfast was good and fresh.
M

Mark

16 Apr 2024 - 21 Apr 2024
reviewed on expedia

2 out of 5 stars

There are a number of hotels in the area, and I think you would be best served to pick any other than this one. The pool is broken. The front desk lady was fine, but the guy in the evening was rude. The beeping fire detector woke the entire family up at 4 am and had to be disconnected. The police incident and operations in the parking lot put us on edge, not to mention the bloody napkin lying near the elevator. The cable was out for an entire afternoon/night. We were distracted by our purpose in the area, but this place is not cared for and the customer service sucked.
C

Crystal

12 Apr 2024 - 15 Apr 2024
reviewed on expedia

4 out of 5 stars

I wish we would have been given notice of the pool being closed during our trip before checking in. We stay at a hotel with a pool because of our kids and they were pretty disappointed. Also, the beds are quite uncomfortable. For the positive- all of the staff was wonderful and the breakfast was good!
D

Demetria

9 Mar 2024 - 11 Mar 2024
reviewed on hcom

4 out of 5 stars

Brought the kids on a mini spring break getaway ! Hotel was close to all the attractions we booked which was definitely a plus ! Hotel check in process was very easy and smooth , front desk clerk was very friendly and informative . Breakfast was the usual continental breakfast , but I did love the fact that they offered a strawberry waffle mix ! That was definitely a plus . The breakfast staff was very proactive in keeping everything clean although it was very busy. The pool was a tad bit cold , but the hot tub was superb and the cleanliness of the pool area was great . The only small issue we had was the cleanliness of the room . There was some dried up food on the sleeper sofa , and the bathroom had hair all over the floor. Very easy fixes though . Aside from that, the hotel was still a solid 4/5!
J

Jeremy

16 Jun 2023 - 17 Jun 2023
reviewed on expedia

4 out of 5 stars

It’s an older property. One elevator was broke and the other sounded like it was about to break. Room was clean but dingy and older definitely time for an update. Lobby was filled with unsupervised kids. I noticed there was a huge soccer field behind hotel and realized all the kids staying at hotel were probably from the tournament going on back there.
D

Deidra

9 Apr 2023 - 13 Apr 2023
reviewed on orbitz

4 out of 5 stars

Its a decent value hotel. Staff was friendly and helpful. The complimentary breakfast had plenty options hot and cold. Loved that there was always fresh lemon water in the lobby. And a small convenience area with snacks, drinks & meds if you needed something in a pinch. The pool area is a decent size. I had a double bed room that also had a sleeper sofa, so rooms are great for traveling with family and they have washers and dryers on most floors. This hotel is in area near the soccer stadium so there are food options near to walk or have delivered. Housekeeping came every day. Hotel was quiet and comfortable.
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