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Comfort Inn & Suites Frisco - Plano

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Located in Frisco, Comfort Inn & Suites Frisco - Plano is in the business district. KidZania USA and Museum of the American Railroad are local attractions and those in the mood for shopping can visit Stonebriar Centre Mall and Legacy West. Looking to enjoy an event or a game while in town? See what's happening at Comerica Center or Ford Center at The Star. Spend some time exploring the area's activities, including golfing and outlet shopping.

Popular amenities

Family friendly

Access to nearby outdoor pool
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Access to nearby outdoor pool
Fitness center
Seasonal outdoor pool

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
30 km from this hotel
Dallas/Fort Worth International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites Frisco - Plano
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

7 reviews

Review data

5 star reviews

14%

4 star reviews

29%

3 star reviews

29%

2 star reviews

0%

1 star reviews

29%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites Frisco - Plano

Latest reviews (7)

D

Dannita

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

4 out of 5 stars

Stayed the night before and loved the place. Went ahead and started another night but got a different room. I’m pretty sure the room was only half way cleaned since it looked like they were in the process but didn’t do everything. The front desk staff was awesome and super apologetic. Said the hotel was full and apologized and would have tampered rooms if available. Set me up with new linens and towels. Slept like a baby.
I

Ivyruth

23 May 2024 - 27 May 2024
reviewed on expedia

3 out of 5 stars

The hotel was decent for our purposes. Only issue is right next to Preston Rd at least 3-4 lanes each side (55 mph). Was a bit noisy but not intolerable. Probably best to ask for a room not close to the busy side. For people with kids, please please be careful. The windows on the second floor open and there is no landing or window guard. Our window was left open and would have been easy for a climber to just hop on AC and out they fall. I am not sure why window guards aren't a code standard to avoid an accidental fall.
W

Wendy

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

3 out of 5 stars

The amenities shared on the site were not correct. There is an outside pool and no inside pool nor was there a hot tub. The breakfast was pretty decent for a hotel but the walls were kinda thin and you could hear the neighbors, especially the kids running back and forth down the hall. Both downstairs bathrooms were out of order. But the room itself was pretty clean and nice.
r

robina

12 Oct 2023 - 15 Oct 2023
reviewed on orbitz

1 out of 5 stars

Their staff knocked our door in the middle of the night and disturbed us alot unnecessory. I would never recommend this hotel to anyone. Its a complete NO for anyone specially with families.
T

Teresa

17 Sept 2023 - 19 Sept 2023
reviewed on orbitz

4 out of 5 stars

We liked the staff service. It would have been nice if the housekeeping staff had spoken at least some English. That was an issue twice. We had a problem with the door getting into our room one night because the inside latch had swung over and the door wouldn’t open. After about 30 minutes, with the on duty staff and my son struggling with something that looked like a short bbq fork, my son was able to get the door open. We were there for 7 nights because of a death in the family, and overall, the stay was quiet and the staff was responsive and helpful.
R

Robin

3 Jun 2023 - 4 Jun 2023
reviewed on orbitz

5 out of 5 stars

It was wonderful the kids enjoyed it
J

Jasmin

4 May 2023 - 5 May 2023
reviewed on orbitz

1 out of 5 stars

We were moving to a different city. Our 2 year old son was upset because of a change in his daily routine and cried a lot. The front desk lady was rude and insensitive to our situation. She told us in the evening that if our toddler made "noise" at night, and if guests complained, then we would be "asked to leave". I told her that we might have an accident due to driving overtired, but she did not care. We complained to the general manager and received an apology. We will not stay at this hotel again.
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