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Residence Inn by Marriott Dallas Frisco

3 star hotel
Connecting rooms
8.6/10 Excellent
(189 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Residence Inn by Marriott Dallas Frisco receives mixed reviews from families. While some families have had positive experiences and praised the friendly and helpful staff, others have reported issues with housekeeping, a cold pool, and unfriendly front desk staff. It is recommended to check recent reviews before booking to assess whether the issues reported have been resolved.

Guest highlights

The friendly and helpful staff who went above and beyond to accommodate early tournament schedules.
Amazing staff and service

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and dry cleaning.

Nearby attractions

Located in Frisco, Residence Inn by Marriott Dallas Frisco is in the city center. Stonebriar Centre Mall and The Shops at Legacy are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arbor Hills Nature Preserve. Looking to enjoy an event or a game? See what's going on at Ford Center at The Star or Comerica Center.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Separate dining area

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 coffee shop/cafe
Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Firepit
Outdoor furniture
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
30 km from this hotel
Dallas/Fort Worth International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Dallas Frisco
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Dallas Frisco

Latest reviews (4)

K

Kimberly

27 May 2022 - 1 Jun 2022
reviewed on expedia

3 out of 5 stars

We have stayed at this property several times and this time we left disappointed. We stayed 5 nights and requested housekeeping service. We returned to the room each day to find the room had not been cleaned. Front desk responded by saying well you were on the schedule. Pool was ice cold. I tried to get in but couldn’t and watched several families come down only to leave with disappointed kids. We return several times a year because of Family in the area. We will need to try something new.
C

Choon Ja

27 Apr 2022 - 29 Apr 2022
reviewed on expedia

5 out of 5 stars

Amazing staff and service! Thank you for helping me get settled in with family visiting!
T

Tressa

19 Mar 2022 - 20 Mar 2022
reviewed on hcom

3 out of 5 stars

Front desk check in man, was not friendly at all. He gave us very demeaning looks. Like we didnt belong there. Two of us were retired teachers. Two of our young grandchildren and a 38 yr old mom.
K

Keri

3 Oct 2019 - 5 Oct 2019
reviewed on hcom

5 out of 5 stars

Our family stayed here for a volleyball tournament in Frisco. The staff was very friendly and helpful. Breakfast staff even worked hard to have breakfast ready a few minutes prior to scheduled start time because our girls had to get to the tournament venue early and would have missed breakfast. Will definitely stay here again.
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