Hilton Garden Inn Downtown Dallas

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.

Nearby attractions

Located in Dallas, Hilton Garden Inn Downtown Dallas is in the city center. Galleria Dallas and Old Deep Ellum Historic District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Klyde Warren Park and Dealey Plaza. Dallas World Aquarium and Perot Museum of Nature and Science are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar in shower

Grab bar near toilet

Hand-held showerhead

Handrails in stairways

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Phone accessibility kit

Pool access ramp on site

Pool hoist on site

Portable shower seat

Raised toilet seat

Roll-in shower (select rooms)

Stair-free path to entrance

Valet for wheelchair-equipped vehicle

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible bathroom vanity

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Things to do

24-hour fitness center

Outdoor pool

Outdoor

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Elevator

Library

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Dallas Love Field

9 km from this hotel

Dallas/Fort Worth International Airport

26 km from this hotel

Reviews that mention...

All reviews (5)clean (1)staff (1)

Family Reviews

for Hilton Garden Inn Downtown Dallas

2 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

0%

3 star reviews

0%

2 star reviews

40%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Downtown Dallas

Latest reviews (5)

R

Ricardo

10 May 2024 - 12 May 2024

reviewed on expedia

1 out of 5 stars

I do my fair share of traveling and this by far has been the worst experience with a hotel. Spent over $400 on this booking and had a last minute family emergency. I did my due diligence and called 24 hours in advance to cancel and request a refund. They flat out just said “no, we can cancel your reservation but you will not be getting a refund”. So beware of that people…

J

Jane

25 Apr 2024 - 29 Apr 2024

reviewed on expedia

5 out of 5 stars

Our room was nice and convenient for visiting with our family members who had come to help us at hospital and the restaurant was very nice for breakfast for our 8 family members. It was about 10 minutes away from Baylor Hospital

A

Aaron

1 May 2023 - 5 May 2023

reviewed on orbitz

2 out of 5 stars

This was not a family friendly visit to a Hilton Garden Inn.

D

Derek

13 Mar 2023 - 14 Mar 2023

reviewed on orbitz

1 out of 5 stars

Honestly this is a great hotel but Expedia is using misleading advertising. We booked the Junior King Suite. It is ONE room and does not have a separate living space with table as shown. The great employee at check in said that is a photo of the King Suite, not the junior king suite. Hilton’s site shows the correct photos. I contacted Expedia and they were unwilling to correct the error. The front desk reported this is a common problem with their Expedia listing and they would have placed us in the room pictured if they could to make up for it but they are fully booked tonight. We would never have booked this room because we were specifically looking for a separate room.

K

Kelli

Invalid Date - Invalid Date

reviewed on hcom

2 out of 5 stars

It was disappointing and a waste of money for a one night trip to the city. The restaurant closed earlier than posted and was turning people away during posted business hours, I was declined a roll away bed in our room, the temperature was up and down all night long. Couldn't get a consistent comfortable temperature. The cleaning person knocked on the door at 9 a.m. in the morning and woke up my kids, although checkout isn't until much later. The valet took almost 40 minutes to retrieve my vehicle. The breakfast ordered from room service through the restaurant was cold, greasy, and didn't include condiments/salt/pepper.