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Hotel ZaZa Austin

4 1/2 star hotel
9.6/10 Exceptional
(995 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel ZaZa Austin is a top-rated hotel with excellent customer service and amazing amenities. Families will appreciate the availability of rooms with two king beds, perfect for accommodating larger families. The hotel boasts a beautiful design and a convenient location within Austin. While specific family-oriented amenities aren't explicitly mentioned in the reviews, the overall positive feedback and luxurious feel suggest a comfortable and enjoyable stay for families.

Guest highlights

The exceptional customer service
The luxurious rooms with two king beds
The overall beautiful and amazing amenities

About the hotel

2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.

Nearby attractions

Hotel ZaZa Austin is located in Downtown Austin, a neighborhood in Austin, and is in the entertainment district. Travelers who have shopping on the agenda can visit Sixth Street and The Domain. Looking to enjoy an event or a game while in town? See what's happening at Frank Erwin Center or Moody Center. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:00 am–11:00 am: usd 10-100 per person
Room service available

Spa

Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Turndown service

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Sauna

Outdoor

Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Austin-Bergstrom International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel ZaZa Austin
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel ZaZa Austin

Latest reviews (4)

F

Faith

9 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

This was the best Hotel we have ever stayed at, customer service was top notch, amenities were amazing, and the location was perfect. Will tell friends and family to stay here.
H

Hugo

1 Jun 2023 - 3 Jun 2023
reviewed on hcom

5 out of 5 stars

From the moment of check in to checkout the hotel and its staff were AMAZING!! I have to give a shout out to Jacob J. at the front desk. He went above and beyond, something no other hotel/hotel staff have ever done. The hotel is beautiful and has lots of amenities in a perfect location there in Austin. Thank you Zaza Austin for a wonderful family weekend.
S

Shawn

17 Jun 2022 - 19 Jun 2022
reviewed on hcom

5 out of 5 stars

A wonderful mom’s recharge weekend for me. I left the husband and kids at home. The bed was the best nights sleep I’ve had in a long time. The shower pressure was sheer perfection. The way it enveloped my entire body was luxurious. I loved the aroma of the hotel and the bath products from CO Bigelow added to it. Would highly recommend Zaza!!
A

23 Jan 2021 - 24 Jan 2021
reviewed on expedia

5 out of 5 stars

Loved that the property offered rooms with 2 King Beds...very unique and was great for our family.
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