Fairmont Austin

About the hotel

This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Nearby attractions

Located near the boardwalk, Fairmont Austin is in Downtown Austin neighborhood and is connected to the convention center. Travelers who have shopping on the agenda can visit Sixth Street and The Domain. Looking to enjoy an event or a game while in town? See what's happening at Frank Erwin Center or UFCU Disch-Falk Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Outdoor pool

Snack bar/deli

Wifi

Available in all rooms: wifi (usd 13.95 per night), wired internet (surcharge)

Available in some public areas: wifi (usd 13.95)

Food and drink

2 bars/lounges and 1 poolside bar

5 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 am–10:30 am: usd 26 per person

Room service available

Spa

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Full-service spa

Heated pool

Outdoor pool

Sauna

Spa tub

Steam room

Outdoor

Pool cabanas (surcharge)

Pool sun loungers

Pool umbrellas

Rooftop terrace

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Couples dining

Smoke-free property

Show less...

Nearest Airport

Austin-Bergstrom International Airport

10 km from this hotel

Reviews that mention...

All reviews (22)staff (16)dining (1)evening entertainment (4)clean (5)location (1)pool (10)parking (2)adjoining room (1)accesibility (1)

Family Reviews

for Fairmont Austin

4.5 out of 5 stars

22 reviews

Review data

5 star reviews

68%

4 star reviews

5%

3 star reviews

14%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Fairmont Austin

Showing 1 - 10 of 22 reviews

Latest reviews (22)

M

Manuel

30 Aug 2024 - 1 Sept 2024

reviewed on hcom

5 out of 5 stars

This was our fourth or fifth stay at the Fairmont in the last year and once again, we were treated like family. From Deniz and Paolina in the front to the courteous valet, in room dining, and bar staff, we always feel so welcome and are treated so well. Be back again soon!! Thank you staff and keep it up!

T

Traci

20 Jul 2024 - 28 Jul 2024

reviewed on hcom

5 out of 5 stars

My mother and I planned a family visit and got caught up in the CrowStrike debacle! We were stuck in another town for several days and missed our original check-in and scheduled services. The Royal Service Team was exceptional in every way!!! They helped us rebook everything, gave us white glove service and even made arrangements to have milk & cookies available for my grandchildren when they came by to visit. The room was immaculately appointed and super clean; the restaurants and bar are superb; the hospitality team is super professional and accommodating; the entire hotel feels more like a resort— it’s absolutely beautiful. I will be staying here every time I visit Austin!!!

I

Illusion

12 Jul 2024 - 14 Jul 2024

reviewed on expedia

4 out of 5 stars

I absolutely adore the ambiance The Fairmont provides and amenities available. Staff is friendly , mostly. The rooftop bar was fabulous with this months theme. My family thoroughly enjoyed our stay. We will return without a doubt.

E

Eileen

10 Jul 2024 - 11 Jul 2024

reviewed on hcom

5 out of 5 stars

Escaping from Houston for our near monthly natural disaster and widespread power outage. I actually felt a little bad about living in luxury while checking in with the Houston situation. Fairmont had everything we needed for our impromptu mini-getaway (family of 5 with 3 small kids). Massive pool open til 10, attentive concierge (we got our money's worth in nespresso drinks in the room), 24 hour room service, awesome views, good location downtown! I'd rather keep putting money toward stays at Fairmont than investing in a generator at home.

T

Tiffany

27 Jun 2024 - 28 Jun 2024

reviewed on travelocity

5 out of 5 stars

The property is beautiful and the staff is amazing! My kids and I love the rooftop pool!

N

Nathaniel

19 Jun 2024 - 20 Jun 2024

reviewed on expedia

3 out of 5 stars

Hotel is beautiful, staff is great. I didn’t pay attention to weather so we weren’t allowed access to pool (my fault). So we decided to relax, order food and watch movies and enjoy the view… food was horrible. We ate at the restaurant in the lobby ($130 for 2 adults and a child) and it was flavorless garbage. So we thought go back to the room and order room service. Just as bad. How do you mess up two burgers, fries and chicken tenders?! ($120 btw).. we ended up at ihop across the street and it was waaaaaay better… probably won’t be back.

C

Christina

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Excellent property to visit with kids. My two girls—7 and 9 — loved the pool area. We ordered room service, which was better than expected and on time. Before we even left my girls were planning their return trip. Would go back!

A

Ariana Bravo

1 Mar 2024 - 5 Mar 2024

reviewed on expedia

5 out of 5 stars

I honestly never write reviews but The Fairmont Hotel truly stands out, not just for its luxury but for the remarkable service provided by its valet, more specifically Giselle. Her professionalism, warmth, and efficiency elevated our stay from good to unforgettable. Giselle's attention to detail and genuine care for guests made the Fairmont a top choice. During our stay my family and I would be excited just to turn in our car at the end of the night. Her exemplary service is a shining example of hospitality done right.

S

Stuart

19 Jan 2024 - 21 Jan 2024

reviewed on expedia

5 out of 5 stars

Excellent in every way. The construction around the property was the only inconvenience, but we don’t fault Fairmont for that. We will stay again and have recommended to family.

X

Xochitl

3 Sept 2023 - 4 Sept 2023

reviewed on travelocity

5 out of 5 stars

Checked in to this hotel and Can at the service desk was absolutely wonderful. He was able to check us in early which means a lot and he was very friendly. Every time we will leave or come back the staff would greet us. It very clean but I will say if you visit during a holiday weekend be prepared the pool is not a family friendly environment. And just like any other big city there are homeless around but they do not bother you. They are just lingering around but it wasn’t a issue just doesn’t look the best but nothing you can do. Other than that this hotel stay was 10/10.