Springhill Suites Memphis East / Galleria

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Springhill Suites Memphis East / Galleria is located in Wolfchase, a neighborhood in Memphis with good shopping. Bellevue Baptist Church and Memphis National Cemetery are notable landmarks, and if an activity is on the agenda, check out Golf and Games Family Park. Looking to enjoy an event or a game while in town? See what's going on at Memphis International Raceway. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free self-serve breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar in bathtub

Grab bar near toilet

Handrails in stairways

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Low-height electrical outlets in bathroom

Raised toilet seat

Roll-in shower (select rooms)

Visual fire alarm

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Memphis International Airport

25 km from this hotel

Reviews that mention...

All reviews (7)staff (3)clean (2)accesibility (1)location (1)pool (1)

Family Reviews

for Springhill Suites Memphis East / Galleria

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

14%

3 star reviews

14%

2 star reviews

43%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Springhill Suites Memphis East / Galleria

Latest reviews (7)

J

Jennifer

28 May 2024 - 29 May 2024

reviewed on hcom

3 out of 5 stars

First off, this is not what you know as SpringHill Suites, this is more like the SpringHill and the Knights Inn on that sketchy exit had a baby. Large rooms, sweet staff, free breakfast, etc., but it has a creepy vibe. Dark, super rundown, sticky and torn-up carpet, black painted bathroom walls to cover up who knows what, TVs don’t work (we tried moving rooms three times and gave up). They said the TV issue was an “outage,” but then we saw all the comments, so yeah. We only looked at the star rating and not the comments - our mistake. Read the comments.

R

Rachael

21 Nov 2023 - 22 Nov 2023

reviewed on hcom

2 out of 5 stars

I typically seek out the Springhill Suites when traveling with my family because I know I will get an up to date, clean hotel with enough beds for all of us. This hotel was very clearly an older hotel re-dressed as a Springhill Suites. The room itself was the weirdest layout I’ve ever seen and by the time we were ready to go to bed, we pulled the sofa-bed out to find someone’s big pile of crumbs and trash. I mentioned this to the front desk person and her solution was to give me a new sheet. Skipped the breakfast the next morning because it wasn’t worth it for some cold cereal and toast. This stay was extremely disappointing.

M

Melvin

28 May 2023 - 29 May 2023

reviewed on expedia

4 out of 5 stars

I had the pleasure of visiting this property over the Memorial Day weekend and was impressed. After having been checked into another hotel that myself and husband wasn’t happy with, we chose this property because of the offered amenities and location. It was close to our family as well as our exit back home to Nashville. We were pleased with the guest service staff as they were friendly, polite and helpful. As I got on and off the elevator the back of the house staff, room attendants and engineer staff was also friendly, they smile and spoke in passing. Managing a property of my own this went a long way for me. Kuddos to the entire team.

K

Kelli

Invalid Date - 16 Jan 2023

reviewed on expedia

2 out of 5 stars

We were very disappointed that the pool was closed. We only booked this hotel because of the pool because our children wanted to swim.

L

Luis

22 Dec 2022 - 23 Dec 2022

reviewed on hcom

2 out of 5 stars

The customer service was not good at all. The bed was dirty. We stayed in a room that was supposed to be a sweet it was not. We had a couch that turned into a bed, which was horrible. All you felt was the springs we had breakfast the next day, and my kid ended up being sick When we left, I accidentally left my pillow went back to get it and they supposedly told me they didn’t have it. They did mention that maybe one of the cleaning ladies had it in her car. I left my number not even 10 minutes later, they called me and said that they found my pillow , I will never stay here again. Customer service was horrible. It wasn’t clean. I did not sleep well.

R

RiCarya

13 Mar 2022 - 14 Mar 2022

reviewed on travelocity

5 out of 5 stars

The room had everything for a family stay. Nice renovations. I will always choose to stay again.

M

Martin

31 Mar 2022 - 1 Apr 2022

reviewed on travelocity

5 out of 5 stars

Great family spot