Holiday Inn Express & Suites Oak Ridge, an IHG Hotel

After having a NIGHTMARE with Hotels.com/Expedia I am so thankful that Brittany,Mr Ron and everyone who was on staff Friday night were able to take amazing care of us. Prior to the trip I had a Horrible experience with Hotels.com to the point where I’ll never book with them again, the phone rep and supervisor were HORRIBLE and not helpful at all when it came to my reservation luckily I was able to deal with everything directly through Holiday inn and when I say the fantastic customer service and experience that Brittany gave me over the phone, upon arrival Mr Ron and his nighttime staff was just even more fantastic!! They really made my day and made me and my family feel beyond welcomed we can’t wait to stay with them again

AMAZING staff! They interacted so so well with my kids anytime we went by the front desk. The rooms are really nice and clean and the cleaning staff are just as amazing! Overall a very friendly and amazing stay!