Hyatt Place Nashville Downtown

It was a great location and kid friendly for my family. I could hear the life of Nashville downtown at night, but not enough to keep us awake. The breakfast was great!

My family and i had a quick stay in Nashville. The Hyatt was a great location and wonderful accommodation. We will definitely stay here when we come back to Nashville. I really wish they sold the pillows- best pillow ever!

Property was convenient to Broadway. Very walkable location. Room was fairly clean, and the breakfast was good especially with the kids! The one thing we didn't like was they were working on hotel or right near it (couldn't figure out where as it sounded like it was right above our room!) and the first day we checked in early at noon and the noise was there for awhile. Then it started again right at 7:30am.....no sleeping in with that noise! Overall, room was good size, we were able to get connecting rooms, and the staff were very nice.

Great walkable distance to the main strip. My family enjoyed the continental breakfast too.

This was an overnight layover on our way to Gulf Shores. Stay was good. Hotel was clean and comfortable. However, door to room kept jamming. At one point my family panicked as they could not pull door open. Why don't more hotels offer turkey sausage and turkey bacon for breakfast? Also, hotel charges for parking.

Excellent downtown location, walk able distance to the happening Broadway area and the museums, stadium etc. Parking was a bit confusing initially (you need the valet to sign you in if you don't have a key card) but its so convenient being located in the building so we can use the same elevator we use to access our room and the lobby to get to and from parking. Breakfast options were the usual but decent. Service was great, front desk was polite and friendly, also provided the towels and an extra quilt and pillows that we asked for without any grumbling or attitude as happens sometimes. Very professional staff in my opinion. I stayed for one night with my family and we all enjoyed our stay a lot !

Our trip was ok - not great, not bad. We anticipated it being busy because of the holiday weekend - and that I wouldn’t have minded if the hotel was adequately prepared to handle that many guests. The elevator situation was a nightmare, which led to my family taking the stairs 7 flights multiple times. In addition, the on-site parking isn’t built for the number of cars or the size of cars that come with their guests. We got checked in ok, but our room didn’t have enough towels (only 2 in the room when they knew we had 6 guests) or toilet paper when we got there. In addition, the housekeeping team skipped our room which led to us having to wait for basic items.

Visiting with family to surprise my son who was on tour for his birthday. It started with waking up to a JACKHAMMER at 7am every single morning. When we asked the front desk about it, they said it isn’t our hotel but the adjacent hotel so they aren’t required to disclose. Everyone was complaining. Our room was NEVER serviced at all. I requested service at 1130am on Tuesday, returned to the room at 7pm, still no service. I went to front desk and the woman said “I’m just the night shift but I can have towels sent to you.” That took one hour. Had to find toilet paper on a different floor cart. We requested an extra blanket since we were using the sofa bed and didn’t get it until 2 days into the trip. Same breakfast every day, no variety, and just ok. I requested to speak to the hotel manager and no one ever contacted me. There are so many hotels walking distance from the downtown area. This one is not worth it at all.

So, this is a great place to stay. It’s close to everything and a very nice place. However it is worth mentioning we were a bit surprised to find a pool full of kids and a swimming instructor holding class on Sunday night. If this is a perk of the hotel that we didn’t know about, great. But some notice would have been nice. At least a sign saying lessons begin at… What would really have been nice is if we would have been told that construction would begin at 7am and the pipes would be rattling non stop. Not a very nice way to wake up.

Loved it! Perfect for our family of 5.