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Carnegie Hotel & Spa

4 star hotel
9.8/10 Exceptional
(1024 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Carnegie Hotel & Spa is a charming hotel, well-located for families visiting ETSU. Families appreciate the spacious rooms and large bathrooms. While some guests have noted occasional noise issues (from nearby suites or traffic), the overall experience is generally positive, with many praising the friendly staff and beautiful setting. The on-site restaurant, Wellington's, offers breakfast, though some guests have had mixed experiences with the food quality.

Guest highlights

The beautiful Appalachian foothills setting
The spacious rooms and surprisingly large bathrooms
Gracious front desk staff
The convenient location near ETSU

About the hotel

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Located in Johnson City, Carnegie Hotel & Spa is connected to the convention center. The area's natural beauty can be seen at Sycamore Shoals State Park and Willow Springs Park, while Tipton-Haynes Historic Site and International Storytelling Center are cultural highlights. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Mini-fridge
Outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee weekdays 6:30 am–1:00 pm: usd 8-20 for adults and usd 8-20 for children
Room service available

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Full-service spa
Outdoor pool
Sauna

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Library

More

Smoke-free property

Nearest Airport

Airplane
Asheville Regional Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Carnegie Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

0%

2 star reviews

0%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Carnegie Hotel & Spa

Latest reviews (9)

D

DENNIS

10 May 2024 - 12 May 2024
reviewed on hcom

5 out of 5 stars

Fantastic! Just one thing, on the second morning, our alarm rang at 6am and woke our whole family. The only way the alarm could have been set was by a housekeeper the day before, so that was a little irritating. Otherwise, fantastic stay!
J

Jamie

10 May 2024 - 12 May 2024
reviewed on hcom

4 out of 5 stars

I will start by saying things one of my favorite hotels I stay in either for personal or business travel and I travel a LOT. We love the bar and Wellingtons and the decor of the whole hotel. In this visit, however, we were located next to The Taft Suite. This is apparently a multiple room/multi person suite and they were having a party both Friday and Saturday nights. We tried to show Grace Friday night so as not to ruin their time- but my Saturday night- after little sleep the prior night- I was frustrated. I went to the front desk at 11:00p and made them aware of the noise. They called and said they would handle- but by 11:30 the noise was back up and went on past 1:00 am- during which I finally took a melatonin to fall asleep- as did my whole family. I would recommend that you ask not to be placed in a room next to any party suites. When I made them aware- they apologized- but not much else was done. I was not happy with how it was handled but hope they took note of this and will Change their policies going forward.
D

Druanne

27 Nov 2023 - 29 Nov 2023
reviewed on expedia

5 out of 5 stars

We have family working at ETSU. So, it is the perfect location for us when we are in Johnson City. Gracious front desk staff. Beautiful Appalachian foothills setting.
J

Jennifer

10 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

I asked for a room away from the elevator...they gave us the 2nd room from the elevator. 😒 The room was spacious and the bathroom surprisingly large. The toilet in our room whistled everytime you flushed it. I would recommend that you ask for a room opposite streetside since the college kids revving their cars as they go by gets rather loud. Overall, it's a nice hotel that's conveniently located next to ETSU. We had breakfast at Wellington's connected to the restaurant. The sausage patties and biscuits and gravy were not good...and I noticed the couple at the table next to us felt the same way....save your money and go to IHOP, Cracker Barrel, or First Watch!
H

Heather

7 Nov 2023 - 8 Nov 2023
reviewed on orbitz

5 out of 5 stars

Beautiful and charming property. Always our place to stay when we come to visit family.
M

Meaghan

19 May 2023 - 20 May 2023
reviewed on orbitz

1 out of 5 stars

I am extremely disappointed and disgusted about the horrible experience my family and I had at the Carnegie Hotel on 5/19/23. We found what looked and smelled like vomit in our room after checking in. We travel regularly, and I have NEVER posted a negative review about a hotel before about a stay. Things happen and I understand that, but this experience and how I was treated by hotel staff goes well beyond that. We checked in around 5:30 p.m. after driving all day, and because we had dinner plans with friends - we immediately set our stuff down on the beds and ran out the door to meet our friends. When we returned that night, I took my shoes to get ready for bed and stepped in something wet between the two beds in the room. It was a giant pink spot, about 2 feet long that looked and smelled just like vomit when I got close to it. It honestly looked like someone rolled over in the bed and threw up on the floor. Thank goodness my child didn’t step in it. Front desk staff was extremely rude – to the point of another couple in the lobby yelled at them and told them it wasn’t funny while they were laughing about me finding vomit in my room. It took over an hour for them to move me to another room. The front desk alluded to the idea that I did it. I was so upset about this experience, that I sent a follow-up email to the hotel with photos, and no one responded. Stay away from the Carnegie Hotel.
J

Joana

22 Feb 2023 - 24 Feb 2023
reviewed on orbitz

5 out of 5 stars

Wow! Very nice, cleaned and have style. My family lived it. People in Johnson City are also great from what we saw. Would go back for sure.
D

Diane

22 Jun 2022 - 24 Jun 2022
reviewed on hcom

5 out of 5 stars

Lovely hotel! We enjoyed it so much that we are booking again for family weekend at ETSU. VERY clean and the staff is wonderful.
A

17 Mar 2023 - 19 Mar 2023
reviewed on hcom

5 out of 5 stars

The Carnegie Hotel always provides best-in-class service!! We love staying at this location anytime we visit family and friends!
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