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Stay USA Hotel & Suites

2 1/2 star hotel
Kids stay free
7.8/10 Good
(1008 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This smoke-free hotel features a fitness center, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, gift shops/newsstands, and RV/bus/truck parking are onsite. Housekeeping is available on request.

Nearby attractions

Located in Hot Springs, Stay USA Hotel & Suites is in a rural area. Moccasin Springs Natural Mineral Spa and Southern Hills Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wind Cave National Park and Wind Cave National Park Visitor Center. Evans Plunge Mineral Springs and Angostura Recreation Area are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing.

Popular amenities

Family friendly

Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 6:00 am–8:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Tennis

Outdoor

Picnic area

Conveniences

Elevator
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Stay USA Hotel & Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

0%

2 star reviews

40%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Stay USA Hotel & Suites

Latest reviews (5)

S

Scott

22 Apr 2024 - 26 Apr 2024
reviewed on expedia

2 out of 5 stars

Property is dated. Suppose to have a restaurant and lounge area? Did not open until later than most guests stayed in the mornings (mostly construction type workers) and open at strange times and days. Motel breakfast consisted of 4 bagels and 4 pieces of bread, kiddy yogurt, egg pucks, frozen briskets and old sausage gravy. One of the worst I have ever experienced. The room had an oder of cowboy, horse and manure. Heat/Cool unit vents and fins were so filthy and moldy, the black out curtains fell off the rod, no one at the front desk to tell. Waited 15 minutes and rang the bell 5 times with no response. Pool and Hot tub out of order. The town has no place to eat breakfasts and nightly meals are non existent except for a couple of bars.
C

Catherine

28 Jun 2023 - 30 Jun 2023
reviewed on orbitz

1 out of 5 stars

They hired kids to clean rooms on visa and it shows. Poop on toilet still, wores showing on phone cord, no breakfast included as advertised (they changed to coupon for 1 at a restaurant), staff smoking outside, offered an extra breakfast coupon due to room disaster and it wasnt honored by restaurant (manager didnt come overvso went to get hotwl manager and then restaurant manager showed uo over there engaging beyond inappropriate/ awful/refusing to honor.
A

Alisha

16 Dec 2022 - 17 Dec 2022
reviewed on hcom

2 out of 5 stars

We book this specific hotel for our kids to be able to swim. The pool area was about 50 degrees. It was freezing and when asked to turn the heat up so the kids could enjoy swimming instead of freezing to death they said it was broken.
R

Ryan

11 Jul 2022 - 12 Jul 2022
reviewed on orbitz

4 out of 5 stars

Great accommodations for family if 5. Staff was friendly, amenities nice.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We stayed at this hotel for 2 nights, and spent a lot of time in the pool. My 5 year old son loved it and he even chose to play in the hotel pool instead of going to Evan's Plunge which saved us some money. The pool area is a bit slick so be very careful my son kept falling down even when walking and trying to be careful. The microwave and mini fridge are also wonderful, especially for a family that tries not to eat take out even when on vacation. My fiance tried the hot tub and really enjoyed that as well, some of the jets could use repair but other than that it was nice. Breakfast selection was very nice, quite a bit of fruit and omelets, sausage and biscuits and gravy, donuts, cereal, it was all really good. There was a weight room as well and guest laundry on the second floor which is appreciated when you have small children. Overall I am glad we chose this hotel for our mini-vacation and we had a lot of fun!
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