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Home2 Suites by Hilton Florence, SC

3 star hotel
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton Florence offers spacious rooms that comfortably accommodate families, even those with pets. Many guests appreciate the convenience of a full-size fridge and freezer in the rooms, and the beds are praised for their comfort. The hotel's location is considered convenient, with easy access to various attractions, shopping, and dining options. While some breakfast experiences have been reported as less than satisfactory, many reviewers highlight the friendly and helpful staff as a significant positive aspect of their stay.

Guest highlights

The spacious rooms, easily accommodating families of five.
The comfortable beds ensuring a good night's sleep.
The convenience of a full-size fridge and freezer in the room.
The friendly and helpful staff.

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Home2 Suites by Hilton Florence, SC is located in Florence. While the natural beauty of Lynches River State Park and Florence Veterans Park can be enjoyed by anyone, those looking for an activity can check out The Traces Golf Club. <br>Looking to enjoy an event or a game while in town? See what's happening at Florence Motor Speedway or Darlington Raceway. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Arcade/game room
Grocery/convenience store
Indoor pool
Kitchenette
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Arcade/game room
Indoor pool

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton Florence, SC
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

69%

4 star reviews

8%

3 star reviews

15%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton Florence, SC

Showing 1 - 10 of 13 reviews

Latest reviews (13)

D

Daniel

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

3 out of 5 stars

The room was comfortable for my family. The breakfast in the morning was quite disappointing. One of the waffle machines did not work and took over 20 minutes waiting to make waffles for my kids. Many staff around during breakfast, however, items were running out of stock and cleaning of food and dining areas were lacking.
T

Tonya

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

4 out of 5 stars

Shower had an empty shampoo bottle and a tag from children’s clothing was stuck to the side of the shower (we didn’t have a child). Staff at check in was frazzled and she kept mentioning a new system. Not the hotel’s fault, but a large group of guests were loudly partying just under our window around 1am (we were on the second floor). Then around 2am-4am the party moved on our hall. There was obnoxious yelling, laughing and door slamming for two complete hours. We had to leave at 0500, so we got about an hour of sleep.
N

Nicole

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

Excellent for a family of 5!
T

Terisha

19 Jan 2024 - 21 Jan 2024
reviewed on hcom

5 out of 5 stars

The room was very clean. The staff… every single person, was amazing! The breakfast had a great selection..the petter was very very reasonable. The hotel was very quiet( I know they can’t necessarily help that) but it was in a quiet district without road noise. there are so many things to do around the area from the entertainment center right across the street to the escape room that we went to to all sorts of shopping. The next time we come, we will do a movie which was right next to the hotel margaritas was awesome next-door and the next time we will do glow-in-the-dark mini putt, it’s a halfway point to meet family who live in Raleigh
E

Eddie

31 Oct 2023 - 1 Nov 2023
reviewed on hcom

5 out of 5 stars

The check-in was easy ; nice room, close to anything you needed . The staff was very kind and gracious. I slept like a baby.
R

Rebeka

20 Nov 2022 - 21 Nov 2022
reviewed on hcom

5 out of 5 stars

Great room for my family and pups
A

Agustin

20 Aug 2022 - 21 Aug 2022
reviewed on orbitz

1 out of 5 stars

We booked this hotel to stay one night while driving from Florida to DC. Got there 11pm with 3 kids, and were told there was no room available. After showing the Expedia confirmation, the lady told me it had to be wrong, since they didn't have any rooms. I asked her to double check and waited on the lobby. After waiting 15 minutes without seeing her, went and asked another member of the staff, who told me she had left earlier because her shift was over. Absolutely unprofessional. This other lady went in, checked my reservation and it turned out we did have a room. I havent been treated so poorly at a hotel before. Im very disappointed.
A

Andrea

23 Jul 2022 - 24 Jul 2022
reviewed on orbitz

5 out of 5 stars

Check in was very easy and the ladies at the desk were very friendly. We all slept well in the comfortable beds. As a family of 5, we like staying here because the double queen rooms have a sleeper sofa. It is also nice to have a full fridge and freezer in the room to refrigerate any food and drinks we have with us and to refreeze the ice packs for the cooler.
E

Erika

22 May 2022 - 23 May 2022
reviewed on orbitz

3 out of 5 stars

The property was nice. I have stayed several times and have been satisfied. however there was an incident that made me feel very unsafe. I was outside in the dog walk area with my toddler just getting fresh air. Everything seemed quite suddenly 2 cop cars speed up on property. They get out and start walking around the parking lot and looking in the cars. They were on foot so they were clearly looking for something or someone. It scared me bc I was with my 3 yr old and wasn’t notified by anyone that there was an incident or potential threat or that everything was all clear. I spoke to the manager upon check out and she said she was unaware of police being called for any reason. I felt like I was at a hotel on hwy 52. I’m not sure that I will stay again.
C

Charnica

1 Apr 2022 - 3 Apr 2022
reviewed on hcom

5 out of 5 stars

This hotel was AWESOME!!!!! My family and I really enjoyed ourselves.
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