Hampton Inn Anderson

It took one hour to check in the front desk manager was exceptional. When I walked into the lobby there were at least 40 people lined up waiting to be checked in. I waited in line standing with a cane about 45 minutes to get my room. I kept looking at the Hilton sign and thinking this could not be a Hilton Hotel. I selected this hotel because it was a Hilton Hotel and I have always had outstanding service. This employee should have had more help at the front desk. I believe my family and I should be compensated for this very uncomfortable situation.

I was so pleased with our three night stay. We were in the area for a funeral. Our family of 20 stayed here. We all had a great stay. The staff was kind and helpful. The rooms were spacious, clean, quiet and comfortable. The breakfast was good. Their lobby/breakfast area was perfect for all of us to spend time together. Great location as well. Close to food and shopping. Right off route 85.

Not a Hampton like I’ve ever stayed in before. I arrived before check in and it seemed dingy so I asked to see the rooms. Mgr showed me a room on 1st floor which later I learned is a diamond club room, I’m not in that club. I was going to use my protection insurance I purchased through Expedia, but the lady made me believe the rooms were great so once I checked in at 3pm my insurance was then void. I called Expedia, sent them images, they said I wouldn’t have to deal with that. They called Hampton, who then called my room. Kid you not, these were the evening shift mgrs exact words. “What seems to be the problem” I told her it was disgusting and stunk horrible in the room. “You are not getting your money back. This room was professionally cleaned in the last 2 months and if it is not up to your standard, then I can’t help that.” You can look at the pictures and gather your own conclusion on that. Expedia just said they were sorry, that they wouldn’t refund me. I became very sick while there, raw throat, trouble breathing I have severe allergies to indoor pollutants and they were aware of that but did not care. The town was fully booked due to a ball game and I had just traveled 6 hours with my grandchildren, after being refused to get my money back I didn’t know what else to do but stay. The 4 yr old grandchild couldn’t even be in the room due to the odor making him sick.

I am a native of the area - in fact that's why I stayed in Anderson with my youngest grandchild who had never met my family or seen my home. We had a great time and loved staying at Hampton Inn. It was clean (and yes, I am one of those who checks), comfortable and a great breakfast. The staff was very friendly and you could tell they loved their job. Definitely my place to stay when I come home!

the location was just right for our family reunion..