Fairfield Inn & Suites by Marriott Williamsport

Highly don’t recommend. I have stayed with Marriot Bonvoy and Fairfield Inn from Eastern PA to Utah many times between business for corporate planet fitness operations management and family travel. This is our preferred choice for affordable and comfortable stays. I have never written a poor review for any one of them until now. Thick curly hairs in the pool, which I cleaned myself before my son swam. (He wouldn’t even put his head underwater after seeing what we pulled out.) Gym was filthy. Moldy and grimy shower liner and curtain. Front desk wouldn’t answer the phone around 9pm l, when we found out there was no body wash. Beds were absolutely awful. My husband and I had a terrible night’s sleep. Spilled (soup?) and trash remained in the elevator for 24 hours. This is by far the most unclean and uncomfortable Fairfield Inn I have ever been to. As a business owner and previous ops manager myself, I believe in making the front desk staff aware first so that they have a chance to handle professionally themselves. After checking out, I acknowledged my concerns quietly and away from other guests. (My family and I were staying for my son’s state gymnastics meet and didn’t have time to switch hotels by the time we realized it’s condition. We did not ask for a refund or any anything except ownership.) Unfortunately, I received only poor excuses and a disrespectful attitude from the older woman at the desk. Thankful we will not be staying here again!