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AKA University City

4 star hotel
9.4/10 Exceptional
(559 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

AKA University City offers families a fantastic stay with its stunning pool on the 28th floor, boasting breathtaking views of South Philly. This is a great place for families to relax and unwind. While some guests have noted inconsistencies in staff attentiveness, the overall experience is overwhelmingly positive, highlighting the hotel's excellent amenities and welcoming atmosphere.

Guest highlights

The fantastic pool on the 28th floor with great views of South Philly.
The welcoming and homely atmosphere.

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a coffee shop/cafe are onsite. Limited housekeeping is available.

Nearby attractions

AKA University City is located in University City, a neighborhood in Philadelphia, and is near a train station. Philadelphia Museum of Art and Mutter Museum are cultural highlights, and travelers looking to shop may want to visit Walnut Street and Reading Terminal Market. Franklin Institute Science Museum and Academy of Natural Sciences are also worth visiting.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (limited)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Garden
Rooftop terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Philadelphia International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for AKA University City
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about AKA University City

Latest reviews (4)

L

Lissett

30 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

We booked a last minute reservation with this hotel after a really bad experience with a different hotel. To say they were night and day is an understatement. From the moment we walked in, to the moment we left, we felt welcome and at home. The pool is fantastic and my kids loved their stay here as well. Can’t wait to come back!
D

Daniel

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

Suprisingly good choice for family. The pool on the 28th floor has great views of South Philly and was a great place to relax and slow down.
J

Joseph

19 Aug 2023 - 20 Aug 2023
reviewed on expedia

4 out of 5 stars

I loved the amenities, but did not have enough time to use them. I didn't like the aloofness of some staff and the lounge, where i was to receive two free drinks, was closed. My family and i ended our night early to get back and take advantage and spend time on the terrace, but we were told the bar was closed. I mentioned this on checkout and the person at the desk could not have been less interested. This was part of my wife's birthday celebration, so that was a bummer. Luckily, everything else on our trip, except for construction traffic, went well.
A

Amy

21 May 2023 - 22 May 2023
reviewed on expedia

2 out of 5 stars

Almost all the furniture in the hotel room was dusty (decor, sofa and floor). There were no slippers, toothbrush or toothpaste provided in the bathroom. The hair dryer was half broken and the playpen for my toddler was broken and unable to assemble. They did not provide any padding for the playpen so we just had our toddler sleeping with us on the bed. The AC vent was extremely loud in the living room. The reception was not very friendly or attentive upon arrival and departure. We went in/out several times and half the time there wasn't anyone at the reception area. For a $400/night, I was honestly a bit disappointed with our stay. The only part was enjoyed was the view.
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