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The Windsor Suites

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1361 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

The Windsor Suites is a great option for families visiting Philadelphia. Families appreciate the spacious rooms, which often include kitchens, and the convenient location. The rooftop pool offers lovely views, and the friendly staff consistently receives high praise. Many guests mention the ease of ordering room service from nearby restaurants.

Guest highlights

The spacious rooms, often with kitchens, providing ample space for families.
The rooftop pool and its accompanying views.
The exceptionally friendly and helpful staff.
The convenient location and easy access to nearby restaurants via room service.

About the hotel

2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

The Windsor Suites is located in Center City, a neighborhood in Philadelphia, and is near a metro station. Walnut Street and Reading Terminal Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rittenhouse Square and Fairmount Park. Looking to enjoy an event or a game while in town? See what's happening at Wells Fargo Center or Franklin Field. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Children's games
Laundry facilities
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
2 restaurants
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Heated pool
Seasonal outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Designated smoking areas (fines apply)
Tv in lobby

Nearest Airport

Airplane
Philadelphia International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for The Windsor Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

65%

4 star reviews

13%

3 star reviews

4%

2 star reviews

13%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about The Windsor Suites

Showing 1 - 10 of 23 reviews

Latest reviews (23)

L

Linda

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

5 out of 5 stars

Lovely 2-night stay with family visiting family. Comfortable, clean room. Friendly staff. Great location!
J

Jonathan

3 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

My family stayed at The Windsor Suites for the July 4th weekend. Checkin was quick and the front desk staff was very friendly and helpful especially Gia. The room was clean and very nice size with a stove, kitchen, and microwave. The pool and roof was great and view from the roof was nice. Would definitely stay here in the future.
C

Claudette

5 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

Room was big and clean. Traveled with child andnit was conveniently located. Restaurants downstairs delivered to the room.
L

Laural

23 May 2024 - 24 May 2024
reviewed on expedia

4 out of 5 stars

Valet parking is convenient but expensive, imo. Nice size suites and the staff was very accommodating to our family/friends that came to visit. Unfortunately the room smelled of weed and the bathroom was SUPER tiny, I probably won’t stay here again but it was only 1 night so we endured it.
L

Lisa

5 May 2024 - 8 May 2024
reviewed on hcom

5 out of 5 stars

The stay was amazing. My kids thought it was the best hotel ever. Thanks for making our vacation so great. Service and location was amazing.
J

Joshua

3 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

The property was perfect for my family's weeklong stay here in Philly. Very specious area and really enjoyed the balcony view. The property is very close in proximity to many things and is walkable to the convention center for average people. The staff were all very friendly and helpful through our trips duration. I would recommend anyone stay here on your next stay to Philly.
J

Jordana

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

My family and I arrived early and were accommodated with an early check in which was fantastic. The room was a one bedroom and was huge! The space was spotless and had everything we could possibly need for our stay. My kids and I had a great nights sleep and the staff was hands down the most friendly people I have ever met. Do not hesitate to stay !
A

Amanda

21 Mar 2024 - 22 Mar 2024
reviewed on hcom

4 out of 5 stars

Check in had us a little frazzled. We had sleeping kids in the car but had to use the valet parking, but couldn’t turn around to let them finish their naps. Not a huge deal, but was unexpected. Room was clean, and the few items that were missing were brought up quickly. Irish pub next door had great food.
A

Arlethea

23 Jan 2024 - 24 Jan 2024
reviewed on hcom

5 out of 5 stars

The entire stay was nice. It was my first time staying at the Windsor Suites. I stayed for a family’s birthday and it was amazing. The gentleman who checked me in was friendly and attentive. I definitely plan on staying again.
S

Shannon

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

5 out of 5 stars

The building was beautifully decorated, spacious, and a very pleasant staff. We enjoyed our family stay at the Windsor!
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