Carriage House Country Club

Although the facility was dated , it was clean, comfortable and the staff friendly. The kids loved the pool, hot tub and the proximity to Jack Frost and Camellback was great. A great value for a family trip to the Poconos.

I liked that Carol, at the front desk, asks for details about guests, such as how many children (though none were in my party), because there are activities, like crafts. This is as close to home away-from-home as you can get. Because there are kitchens in the suites, the delicious aromas from guests cooking circulated through the hallways. You could hear happy friends and families sharing meals in their rooms or sharing snacks and drinks by the amazing indoor pool. I'd love to return with my grandnieces because of the strong family-oriented vibe I got during my stay!

We have stayed here numerous times and we LOVE it here. Carol at thr front desk is the absolute best shes super friendly and is so good to us each time we stay here. I would absolutely recommend Carriage House for any kind of trip. We have stayed for just a getaway the 2 of us and with family for a froup trip. Everytime is a blast !

Although it could use some updating, this hotel was clean, comfortable and fun for our two young kids. The mini suite was nice, with a fully functioning kitchen and a separate bedroom. The pool, playground and game area were all well maintained. Perfect for our family of four and very reasonably priced.

I booked that hotel mainly because of the pool. On entering the pool, I see a big cloud of hair floating in the water, we removed it so we could go in…..disgusting. I ended up cleaning a freshly spit gum from the floor before my child steps on it. It was dirty all around the pool- bottle cups, bread chunks and other food remaining. We didn’t want to go in the pool a second time. The rooms are not the cleanest, bedroom had a moldy smell, dust on the carpet in all corners, night stands with sticky stains, but sheets/towels very clean and I didn’t see any bugs , very happy for that. Staff- everyone we encountered with was very friendly and helpful. My biggest dislike was the roof construction, they covered our windows to protect from dust. We got no fresh air, had to close the windows,no view and a good amount of dust and noise. We paid almost $200 per night, to stay in a place under construction. Neither hotel, nor booking site gave us any kind of refund. That was a big disappointment. I will never book from a third party again. When there is a problem, they bounce you around and nobody wants to take responsibility. I will deal with the hotel directly from now on. The price at front desk was lower than what hotel.com charged me, and didn’t take any responsibility afterwards.

Nicest people at reception. Cleanliness was if utmost importance to hotel. Pool was wonderful except my kids were upset they couldn't