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Bianca
17 Dec 2023 - 20 Dec 2023
reviewed on expedia
4 out of 5 stars
I have stayed here before when visiting family. The hotel is very comfortable. The breakfast wasn’t as good as it had been previously.
I had rented a plug in hybrid vehicle and was happy to see the vehicle charging stations. However the stations didn’t work properly.
Otherwise I felt safe and comfortable here.
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Alison
6 Jan 2024 - 7 Jan 2024
reviewed on expedia
2 out of 5 stars
Nice property. Very clean. Our issue was that we booked well in advance(months), got a call after we were already in town that our family of 4 would only get one bed because of a booking mix up on their end. We were able to overlook because they promised us a rollaway bed. Upon checkin we were told that they’d already given all the rollaway beds away. We were offered no compensation. Very unprofessional.
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Seth
24 Dec 2023 - 25 Dec 2023
reviewed on hcom
5 out of 5 stars
The hotel was great, very new and modern, breakfast options were good! Bed was comfortable and the room was super clean!
Only disappointment was no hot tub with the pool, but we brought our family to join us in the pool.
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Elizabeth
9 Sept 2023 - 10 Sept 2023
reviewed on expedia
3 out of 5 stars
The hotel was extremely clean and well-maintained. The variety of breakfast options pleased the entire family. The staff at the front desk both upon arrival and our departure were not very courteous. They did not welcome us when we entered the building. There was no explanation why the two extra people working at the front counter weren't able to help check us in. And it was obvious that the communication between staff is not great as they checked us into a room that was still in the process of being cleaned.
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Veronica
17 Jun 2023 - 18 Jun 2023
reviewed on expedia
1 out of 5 stars
Check in was a circus. Manager on duty, Lee, did not get involved to help until 1 hour waiting in lobby, with 3 children, trying to resolve issue myself. I needed to pay with a different card from what was used at booking due to death of husband and having a new payment card. At check out, attempted to fill my coffee cup from lobby. Both large coffee pots in common area empty, 1 hour after breakfast was over.
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Lindsay
7 Apr 2023 - 8 Apr 2023
reviewed on expedia
5 out of 5 stars
Room was very clean and beds comfy. Pool was nice for the kids and there were lots of food options around the area.
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Kolleen
13 Jan 2023 - 14 Jan 2023
reviewed on hcom
5 out of 5 stars
This hotel was very nice, clean and provided everything we needed for a quick stay to visit family. It is great to see more nice hotel options in The Dalles. 😊
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Alicia
12 Aug 2022 - 14 Aug 2022
reviewed on hcom
5 out of 5 stars
Clean and comfortable room with plenty of space and well laid out. The pool was wonderful for the kids and we all enjoyed the breakfast and pancake maker!
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Chelsea
31 Jul 2022 - 1 Aug 2022
reviewed on hcom
5 out of 5 stars
Clean and comfy. Worked out well for my family of 6.
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Joshua
31 Jul 2022 - 1 Aug 2022
reviewed on hcom
5 out of 5 stars
Check on was amazing and staff so friendly. We needed extra bedding and the staff grabbed us everything we needed and even though they were out of pillows on the main floor he came up with us to our floor and grabbed us our pillows. The hotel was very clean. Love that they have large bottles of shampoo, conditioner, and body wash in the showers. Breakfast was great had everything you would want— omelettes, pancakes, cereal, bagels, biscuits and gravy, oatmeal and more. Loved this hotel the only downside was the pool, no hot tub and no shallow area for young kids but we still had a good time just had to hold the young kids.