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DoubleTree by Hilton Hotel Portland

4 star hotel
Kids stay free
8.2/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

This smoke-free hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Near a metro station, DoubleTree by Hilton Hotel Portland is in Lloyd District, a neighborhood in Portland with good shopping. Rose City Golf Course and The Grotto are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tom McCall Waterfront Park and Laurelhurst Park. Ready for a night out? Consider Roseland Theater and McMenamins Crystal Ballroom. Enjoy the area's slopes with skiing lessons and ski equipment rentals, and don't miss out on the sledding and snow tubing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee weekdays 7:00 am–10:00 am: usd 14.00-25.00 for adults and usd 8-12 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool
Shopping

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Portland International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Hotel Portland
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

9 reviews

Review data

5 star reviews

11%

4 star reviews

11%

3 star reviews

44%

2 star reviews

11%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Hotel Portland

Latest reviews (9)

C

Christabel

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

3 out of 5 stars

NO POOL. Its seasonal so may be open in the summer and that wouldn't be a big deal if I was traveling alone but I booked it so kids could swim on our way through. (All available info online says they have a pool.) Facility is nice. Pretty centrally located downtown. No one at the front desk answers phones. That was kind of odd and inconvienent having to go all the way down there to get information about anything.
R

Ronald

12 Apr 2024 - 13 Apr 2024
reviewed on orbitz

5 out of 5 stars

I booked this for an overnight stay with my family and wow, we had a wonderful experience! From the staff to the cleanliness of the property and the surrounding area…it was great!
m

monte

5 Apr 2024 - 7 Apr 2024
reviewed on hcom

1 out of 5 stars

they were holding a teen convention for future leaders out of control kids with no regard to other guests while management and parents let it ride I left a day early and couldn't get a refund from hotels.com or hilton spent two days price for one sleepless night that virtual operator for hotels . com won't let you make a complaint you won't let me explain I'm done
A

Adam

7 Oct 2023 - 9 Oct 2023
reviewed on orbitz

3 out of 5 stars

We reserved our stay with Expedia. What we receiving wasn’t what was shown and the hotel took no responsibility saying it was an issue for us to take up with Expedia. I understand Expedia could have made the mistake but when you are at the counter with family and bags in tow what I need is a reasonable person to help me and make it right. I also blame Doubletree for using a third party service like Expedia to gain clientele but then don’t help when needed.
N

Nick

27 Jul 2023 - 28 Jul 2023
reviewed on hcom

3 out of 5 stars

Hotel was nice and clean. Needed a plunger for our toilet called multiple times. No one ever brought one up. Went to check out when we left. One of my kids left their glasses up in the room called. They said someone that went up to look to see if they were there said they were not After an hour or so my wife and I went back to the hotel went up to the room with our key which still worked went into the room and our kids glasses were sitting there, right where we had told them they were
M

Maija

8 Jun 2023 - 11 Jun 2023
reviewed on orbitz

4 out of 5 stars

The staff was pleasant and the room was wonderful. My only disappointment is that I was not allowed to use the military discount because I didnt put it on my origonal reservation. There was nowhere to do that. I know they could override it. We had a huge family emergency didn't plan on the costs it would take. I just feel given the circumstances we would maybe be given an exception. We could have used the help. And still do.
A

Audrian

18 Dec 2022 - 19 Dec 2022
reviewed on hcom

1 out of 5 stars

The hotel has green tinted water. We had to get moved to a higher floor to help with the water quality. The staff was nice to accommodate. Our hotel room was comfy for our family. We were there for a business event during the weekend. The hotel makes you park in the structure. During our stay, we had to park in the hotel parking structure and our car got vandalized, window broken, emergency credit cards stolen, and cost hundreds of dollars in damage. The cost to park is about $30 a night and there was no security. The hotel can’t refund me our money because we reserved through 3rd party. I can’t contact hotels.com for a refund to help buffer the cost for the damage.
M

Maria

23 Jul 2022 - 25 Jul 2022
reviewed on orbitz

3 out of 5 stars

I liked the snack store it was very convenient for the kids.
J

Jeffrey

20 Jul 2022 - 22 Jul 2022
reviewed on orbitz

2 out of 5 stars

It was close to the things we wanted to do. Only two towels in the room for a family of four. Called down and asked for more. Two hours later had to walk down and get them myself. At checkout, no luggage carts available, unacceptable for such a large hotel. Had to walk all our luggage down ourselves making three trips. I will NEVER stay at a Double Tree by Hilton again. Worst experience I’ve ever had at a hotel!
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