Embassy Suites by Hilton Portland Downtown

The staff was warm and professional, especially given what appeared to be a high stress environment. I prefer kindness to perfection when I’m away from home, and I appreciated the care they treated their jobs with. The pool was wonderful and my kids loved it. There was an ADA lift down to the pool level but not into it, at least that I saw. The concrete would be a slipping hazard for someone without sure footing. The elevators were a bit cramped; our family of four took an entire one shoulder to shoulder with a cart, and during check out time it took twenty minutes to go one direction. So be aware of that. We also got a bit of a shock when my five year old opened the outer door of our floor, which happened to be right next to our corner room, and right next to his precious body was now a seven story sink hole in the form of an escape ladder which spanned the entire building without breaks… there was no lock on the door (it’s an emergency exit but those can also be fitted with alarms, ensuring no exit is unnoticed and people are warned to potential danger), and there was absolutely no device or safety precaution preventing someone from tripping and falling down that abyss, and what parent wouldn’t be chilled by that sight. I felt a bit betrayed by something so dangerous being so easily accessible. It’s difficult enough to keep your kids alive outside this hotel, what with traffic, roaming dogs and people going through crisis’ right outside the door. Mixed review

We were traveling with 3 kids 11 and under. This place is well suited for a family with youngsters. The free breakfast is a great value and the food is pretty good. There is a pool that is nice for young kids. The location is convenient.

The hotel and it's staff were excellent. Portlands' homeless situation is affecting all areas, my family and I did not feel safe walking for dinner even though there was establishments near by , I would stay here again, but would not want to walk anywhere unless absolutely needed

It was a great place to stay with a family. Living space with TV separate from bedroom. Nice saltwater pool and sauna. Complimentary breakfast and evening reception with snacks and drinks was very nice.

The mom restaurant is very good. The suit es very good for the family The noise in the street is terrible.

This was a great stay and met all needs for my kiddo and I for the weekend.

We had a family wedding and all stayed here together. We had a great time in the common areas and having breakfast all together. There were about 30 of us.

Beautiful room. Awesome reception experience and breakfast. Pool was a bit chilly but kids has fun

Great location. So close to the waterfront. The hotel's stay was not optimal for few reasons. First, we had a race in the morning at 8AM and therefore no time for breakfast. While the hotel advertise a pack-and-go breakfast option, when we ask for it, the front desk told us that we were too many guests in our room to all get the option. We settle with sharing 2 breakfasts for 6 guests. The second is that the hotel lobbies were fun of half-clothed guests who were loud beyond the acceptable hours. There obviously was a rave party in the hotel. It would have been much better to put all these guests together and not have my family with 4 children between 10 and 14 to be mingling with these adults. The complimentary drink was a nice touch. The swimming pool is nice while the facility is a little creepy and seems run down. A fresh coat of paint would go a long way. We will return for the location, but we will not return with our kids.

I stayed in a king suite having one bedroom and a living room. It was pretty big and was quite accommodating for my 2 big kids and me. The area was convenient having many restaurants including food trucks. The hotel is kids-friendly. The sauna room was small that can fit 3-4 people although there were about 7-8 big kids packed in there when I was trying to use it, but I couldn’t use it. The exercise room was good with one rowing machine along with a bunch of other equipment. I was the only one using it at the time. The valet parking fee was $55 for one night but essentially covers 2 full days. The staff was friendly.