Juniper Preserve

It was our first time there and it was amazing. We are definitely coming back next year! Everyone was super friendly and helpful! I would definitely recommend this place to family and friends and anyone in particular!

Juniper has an incredible staff. The staff really made our stay. We loved the spa technicians and the restaurant staff. The spa is pricey in comparison to other services in Bend but they are talented and I felt that the purchased services were worth what we paid. I would probably not return to the spa, but mainly because of the price, unrelated to the services. The entire staff treated us like family. very thoughtful and considerate and kind. Evident that the staff loves working at Juniper. We ran into the hotel manager a few times and he treated his staff with respect and kindness. This is a really special place. The resort is lovely, a ways out of Bend, and far off major roads. Mostly quiet, though the linked rooms do not have a lot of privacy in regards to sound. Our neighbor let his alarm go off for over an hour, which woke us and was largely irritating. Otherwise we loved our room, the fireplace was wonderful and we enjoyed watching the sunrise with coffee from the hotel in the mornings. Thoughtful holiday decor and family activities, which we did not participate in but we did enjoy the homemade holiday cookies. Good food. The pool and hot tub are heated year round and are salt water. I would have liked to see more biodegradable and eco friendly products throughout the hotel, not a deal breaker just behind the times. Loved our stay, we would return in a heart beat. Again, the staff is amazing and truly made our stay very special. The perfect way to spend our holiday.

The rooms have no tables to feed your family and no microwave, the rooms look like motel 6

Love this place. However, they closed the kids pool for maintenance. Not ok when I specifically asked if it was open when I booked.

Loved the Longhorn! The family pool was perfect for our 3 year old, he loved the slide! Better onsite dining options would be nice, but totally fine for a 1 night stay. Would absolutely come back!

We took our two young children here, as we have multiple times before, for the kids splash pad and play area, pool/Hot tub, etc.; however, when we showed up to check in we were informed the kids area was closed for construction, the hot tub is only heated at 12pm, and the only restaurant open was for fine dining. It would have been appropriate for the resort to tell us all of these things before our trip so we could have changed the dates. We paid full price for a stay at a resort that was half closed.

I made a reservation for the Deluxe room and was given the standard room. Had I not needed the extra sleeping accommodation of the couch we would have been fine with a refund for the difference. I was disappointed because I was never called or given a heads up that they were booked. This gave me no other option but to take the room as everything in the area was booked. What I will say is the staff was absolutely professional and empathetic to my situation. Luckily my second night they put me in the correct room. I still have not received any compensation for the mixup but it’s only been a day since checkout. Also for charging a premium due to summer rates you would think they would keep the children’s pool open after 8pm. Staff A++

Lots of closures during our stay: restaurants, children’s pool, golf course and driving range due to member tournament. Their tennis court is subpar and half basketball court. Only thing good were our two servers at the restaurant.