avid hotel Cincinnati N - West Chester, an IHG Hotel

My teenage child and I had a situation to find a hotel in a pinch and we decided upon Avid. We had no knowledge of the property, and it was the best decision at the last minute.

Our son was having a baby at a hospital nearby. We decided to stay 2 nights, the first night was room 106, the shower flooded the whole entire bathroom, I let them know the next morning, they said they already knew the shower was like that and they already had it wrote up for maintenance issues. My husband slipped on the wet floor and thankfully caught himself by grabbing onto the sink. We just wanted to know why the room would be rented knowing the shower leaked like that and was a hazard. The 2nd night we was put in room 103, the thermostat wouldn’t stay on any heat, then it would be freezing and the air would come on. We kept messing with it, it would get burning hot or either freezing cold. Obviously we didn’t sleep comfortably because we couldn’t even have it on at all. And then we went to take a shower in that room, and there was short black hairs all over the walls of the shower. When 106 kept flooding we even had to get a ton of extra towels for them to give us to be able to walk in the bathroom floor because of all the water. The staff was very friendly and everything else seemed clean and nice. But to have a flooding issue in a shower that was a hazard was terrible. Not to mention the weather in Ohio you either need heat or air unless it’s spring time. We had none the 2nd night.