Great Wolf Lodge Cincinnati/Mason

My family stayed at great wolf for Grandma camp. We stay at great wolf every year. I noticed this year, the cleanliness has gone down hill.

We booked two wolf den rooms for family trip to Kings Island. Although the price seems high (and it is no chump change), the Wolf Den comes with 6 water park passes plus the large room. When viewed in this context, it is not a bad deal at all. This place is very clean and well-maintained. Jill at the front desk was absolutely awesome. She helped get our rooms close, even though I forgot to request at booking. Although a lot of drinking was taking place, I never saw anyone get out of hand or rowdy. Everyone was just having a great time. Security was well present, but never overbearing. They do not nanny you to death, but we felt completely safe. As with any resort, everything is expensive on site, so I recommend taking a short drive to the local store if you need something. Water slides are remarkably fun for an indoor park, and the outdoor section was a very nice oasis in the sun. The only small complaints I continue to have is with the extremely rude gesture of asking for tips for everything single thing. I bought a $5 bottle of Mt. Dew and it asked how much I wanted to tip the guy who sat and watched me do all the work. This is not okay, and it is incredibly rude. Once again: Tips are for going above and beyond your normal job. Sit down restaurants, putting extra love into a coffee drink, cleaning up after me, etc. But you do not ask for a tip for a convenient store purchase. Otherwise, great property. and pizza restaurant is highly recommended.

The family had a great time. More for smaller kids. Wish there was a swimming area for adults

Lots of activity for kids

Most stuffs are kids. not good service. it's very noisy all day until late night.

Good - waterpark, clean nice rooms, friendly staff Bad- Cashless (can't buy anything with cash) , excessive fumes, and heat in waterpark (not for babies), boring prizes in arcade.

My family and I had an awesome time here. The staff was very welcoming. It was literally right next door the Kings Island and the water park on the inside of the lodge was amazing. My 4 toddlers enjoyed this lodge very much. Will def stay here again when we visit Ohio. Thanks again for such a pleasant stay!!!

Good place for my family

Rooms very nice and clean , food was terrible at buffet , same thing 2 nights in a row and over priced !!! Pool area was very nice , need to fix a few non working things for kids like squirt guns but overall very clean and safe !! Just get better food for buffet and have a senior citizen’s price !!!

We were staying at the hotel as a couple because it was close to the Cincinnati Open (Tennis). We did not have high expectations but even so it was worse than we expected. Albeit extra friendly, the staff members lack knowledge in most areas. They did not know how to add our HHonors number to the reservation; they did not know why the hotel could not process our credit card charges (even though it showed up on our credit card bill). They did not explain at check-in that the guest has to request that the room be cleaned and the process for that to occur. When we did request it, it did not occur, so we came back to an unclean room at the end of the day even though we'd requested that the room be cleaned. The food in the main cafeteria for breakfast was possibly the worst Ive had in several years (although the staff is friendly). The hotel feels like it's filed for bankruptcy. There were popcorn crumbs in one of the halls that stayed there for 2 whole days! We did meet some folks with kids who seemed to be enjoying themselves, so perhaps if primarily visiting it for the water park, that may be good but keep very low expectations for everything else.