Staybridge Suites Raleigh Durham Airport, an IHG Hotel

Check in was super easy and got to check in an hour early, room was great size however the sofa bed was very wore out so much so my children refused to sleep on it, and the kitchen area floor was very weak and the tiles where cracked! However we were able to make it work and let the desk know. The buffet breakfast was amazing!!!

very courteous staff. room was quiet, comfortable bed, great shower. breakfast was one of the better ones I've had at hotels. a decent amount of space inside and outside to hang with friends/family. close & convenient parking

During the first night my infant soiled the crib sheet on the crib provided so I called the front desk to request one. I was informed that they did not have access to crib sheets and only the house keeping staff could get me one. She did offer me a full size sheet. Of course, soft and loose bedding in a crib is dangerous as clearly stayed directly on the crib itself and so I declined. The next morning I called again requesting the sheet and I was once again offered the full sized sheet and then told to call after 1130 since that's when the housekeeping staff would be available. I called again after 1130 and was told someone would leave the sheet in my room. When I got back there was no sheet. Instead there was a full sized fitted sheet wrapped around the crib mattress with a sheet folded and placed on top. Extremely frustrating! I understand that not everyone is aware that many infants die every year from being placed to sleep in a crib containing soft/ loose bedding, however I do not understand how a hotel does not have extra sheets to fit all of the beds provided. Would the hotel accept full responsibility if injury or death resulted from this?My infant had to spend 2 nights sleeping on a dirty crib sheet. Not what I expected from an IHG hotel, especially after learning they joined a government safety campaign back in 2000 to improve crib safety. I was also charged $100 more than stated on my reservation but have yet to receive a receive the email receipt promised.

We stayed in the 2 bedroom suite and it was perfect for our family of 6

The front desk staff was friendly and courteous. Room was clean with detailed comfort. I will recommend this hotel to my family and friends.

The front office staff were wonderful. The food was ok. The room needed a fresh up — couch stains, mattress stains, floor stains, leaky faucets. Also, yelling/party/voice noise from room above from 5-6am woke us all up and was very loud. Not family friendly.

Very clean and well-equipped. Living room furniture a little clunky. Very comfortable beds and pillows. Well-supplied kitchen. Perfect for a family with two teens.