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Best Western Mountainbrook Inn

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with an outdoor pool, this hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available once per stay.

Nearby attractions

Located in Maggie Valley, Best Western Mountainbrook Inn is in the mountains. Maggie Valley Gem Mine and Lake Junaluska Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Oconaluftee Visitor Center. Maggie Valley Festival Grounds and Queen's Farm Stables are also worth visiting. Spend some time exploring the area's activities, including downhill skiing and golfing.

Popular amenities

Family friendly

Access to nearby indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Pool hoist on site
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Access to nearby indoor pool
Outdoor pool

Outdoor

Pool sun loungers

Conveniences

Vending machine

More

Designated smoking areas

Nearest Airports

Airplane
Asheville Regional Airport
51 km from this hotel
McGhee Tyson Airport
87 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Mountainbrook Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

40%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Mountainbrook Inn

Latest reviews (5)

D

Dwayne

5 Jan 2024 - 7 Jan 2024
reviewed on expedia

4 out of 5 stars

We've stayed at the Best Western Mountainbrook Inn in Maggie Valley a few times, typically in the winter but also in the fall. While there we often take the kids to Tube World for the snow-tubing, over to the Cataloochee Ski Area, and general sightseeing around this beautiful mountain area. There are plenty of good food options nearby. We really like the breakfasts at Joey's Pancake House and yes they serve other delicious food besides pancakes. The Best Western Mountainbrook Inn is a very nice Best Western and what you should expect for this brand. The rooms are ample size, clean, and the staff is always very helpful. The exterior of the property provides good parking and easy access to the rooms. The Best Western Mountainbrook is centrally located on the Maggie Valley strip and is a short drive to Lake Junaluska or the Cherokee India Reservation. We recommend the Best Western Mountainbrook and hope that you will have a fun time in Maggie Valley as we do each time we visit there.
A

Angela

28 May 2023 - 3 Jun 2023
reviewed on hcom

5 out of 5 stars

Excellent stay. I booked having two children in two rooms and they put us on the top floor and then said people were complaining about the noise under us. Maybe think about that before you put children on top floor. No elevator. Smoking all over the property. I'm allergic, so it is a huge problem
N

Nina

23 Jun 2023 - 25 Jun 2023
reviewed on expedia

3 out of 5 stars

This property is quaint. The rocking chairs outside each room were a plus. We used them frequently. The linens are soft and the bed was comfortable. There is a surcharge for extra towels. The room appeared clean unless you picked a damp towel up off the tile or looked behind the bathroom door Not so clean. Our carpet was very damp. We didn't use the pool, but did look at it. A family we talked to said it was heated and a great pool. Refrigerator, Microwave, Plenty of ice were appreciated. Breakfast was good for the rest of our party. I have gluten and dairy allergies. Not one thing I could eat there, but the coffee was good.
J

JENNIFER

17 Jun 2022 - 20 Jun 2022
reviewed on orbitz

3 out of 5 stars

It was better than the place up the road but the overwhelming smell of dampness/possible mold that was just painted over was over powering. There was a “tree” car freshener on ac unit vents and damp rid containers in every corner. The beds appeared to be clean but the shower/bathroom area had room for improvement and left us feeling uneasy about the other areas of the room. Staff was friendly and they do offer breakfast and coffee. I’ve stayed at a few places in Maggie valley and this gets 5 of 10 stars from my family.
A

13 Jun 2024 - 17 Jun 2024
reviewed on hcom

4 out of 5 stars

It was an average, older hotel. It was clean. Unknown to us, it is a popular motorcycle enthusiasts destination. We were put in the “quiet family” section. On our last night, the cyclists parked their motorcycles in the back on the grass right outside their doors. We were on the second
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