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Quality Inn & Suites

2 1/2 star hotel
Kids stay free
8.4/10 Very Good
(573 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Based on guest feedback, the Quality Inn & Suites offers a comfortable and convenient stay for families. Guests consistently praise the friendly and helpful staff and the hotel's cleanliness. While some reviews mention the need for maintenance in certain areas, many guests highlight the hotel's accommodating nature and its proximity to amenities.

Guest highlights

The friendly and helpful staff.
The cleanliness of the hotel.
The convenient location near food and shopping.

About the hotel

A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Nearby attractions

In the city center, Quality Inn & Suites is in an area with great shopping. Lexington Golf Club and Richard Childress Vineyards are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore High Rock Lake and Boone's Cave Park. Spend some time exploring the area's activities, including skiing and golfing.

Popular amenities

Family friendly

Cribs/infant beds available
Microwave
Mini-fridge
Rollaway beds available
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Multilingual staff

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Seasonal outdoor pool

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airports

Airplane
Piedmont Triad International Airport
45 km from this hotel
Charlotte Douglas International Airport
89 km from this hotel
map

Reviews that mention...

Family Reviews

for Quality Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

11%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Quality Inn & Suites

Latest reviews (9)

J

Jason

28 Sept 2024 - 1 Oct 2024
reviewed on hcom

5 out of 5 stars

We had to leave our home because of Hurricane Helene and this hotel was so accommodating for me and my family. Anything we needed they provided and were so nice about it. I highly recommend this place.
B

Barbara

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

5 out of 5 stars

I stay here every trip to Lexington for business. When i walked in and saw Heather it was like seeing family. She is always friendly and helpful. As a woman traveling alone it is comforting to see a friendly and familiar face. Thank you.
B

Breanna

23 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

I loved that I felt safe and I am definitely going to make this the only hotel I stay at when visiting my family in Lexington
W

William R

6 Oct 2023 - 8 Oct 2023
reviewed on expedia

5 out of 5 stars

We found this motel to be a clean and comfy place to stay for the two nights we needed to attend a family get together close by. The folks who worked at the motel were friendly and competent. I was impressed by the cleanliness and well designed accommodations.
P

Patricia

23 Aug 2023 - 28 Aug 2023
reviewed on hcom

5 out of 5 stars

This is a very nice and clean place to stay. Close to food places and shopping, easy on and off the highway. Has an outside pool that I did not get a chance to enjoy due to visiting family in the area. Will definitely stay again. Very friendly staff.
D

Donald

23 Jul 2023 - 24 Jul 2023
reviewed on expedia

2 out of 5 stars

Room was very dirty bathroom disgusting would not let my kids shower or bath all vending machines broken staff no help
C

Christopher

28 May 2023 - 30 May 2023
reviewed on expedia

5 out of 5 stars

Great place for a short getaway from the kids , jacuzzi room was very relaxed by, Loved the pillows and beds.
T

Tina

15 Oct 2022 - 16 Oct 2022
reviewed on hcom

1 out of 5 stars

I paid for 2 queen beds because my uncle had his wife and her 15 yr. When they got to the gotel they told me they gave the room away to a single person. So they gave my uncle her room which is 1 bed and gave the child a cot who is 6'2 which he didnt fit on. Very upset because they said they couldn't do anything else.
A

19 Oct 2023 - 20 Oct 2023
reviewed on hcom

1 out of 5 stars

Disgusting. I should have left when I saw a roach crawling on the bed and something sticky on the floor. But I was tired so I killed the roach and got in bed. The next morning when I threw back the covers there was a half empty bottle of “recreational hemp” between the bottom and top sheet. So obviously the bed sheets were not changed after the last guest. Gross. This is also dangerous for pets and small children. When I told the desk clerk, she told me she would report this to the manager and that the manager would call me that day. 72 hours later and still no call!! This hotel charges an additional $75 fee for even a small dog. However, it was quite clear that they don’t do any extra cleaning to “pet friendly” rooms and it appeared the vinyl plank floors had not even been cleaned before my check in. I travel frequently but this will be my last stay at any Quality Inn.
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