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Comfort Suites Lake Norman - Huntersville

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Comfort Suites Lake Norman is a convenient and comfortable option for families. While some reviews mention maintenance issues, many guests praise the friendly staff, spacious rooms suitable for families, and the indoor pool, a particular hit with children. The hotel's location is also a plus, with easy access to nearby attractions and amenities. Breakfast is a highlight, consistently described as nice and varied.

Guest highlights

The indoor pool was a hit with kids.
The spacious rooms were comfortable and suitable for families.
The friendly and helpful staff made a positive impression.
The breakfast was consistently praised as 'nice' and 'varied'.

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Huntersville, Comfort Suites Lake Norman - Huntersville is in a national park. Waterford Golf Club and Birkdale Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Discovery Place Kids and SEA LIFE Charlotte-Concord Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Charlotte Motor Speedway or Belk Arena. Looking to get your feet wet? Kayaking and rafting adventures can be found near the property.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available weekdays 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Lake Norman - Huntersville
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

14 reviews

Review data

5 star reviews

36%

4 star reviews

36%

3 star reviews

7%

2 star reviews

14%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Lake Norman - Huntersville

Showing 1 - 10 of 14 reviews

Latest reviews (14)

R

Robert

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

2 out of 5 stars

I was disappointed in this hotel. This was my 3rd stay here. Its really gone down hill. The TV didn't work in the room. I brought to the attention of two different staff members. The manager was supposed to come fix but never showed up. There was a huge rip in the comforter. The tub backed up and took forever to drain. I noticed duck tap around the wall outside the elevator. The pool bathroom was filthy with dead bugs on the floor. Unattended children were unruley at the pool. To top all that off there was a man screaming profanities out in the parking lot. This is the first time i have not felt safe at this hotel.
C

Christopher

1 May 2024 - 3 May 2024
reviewed on hcom

5 out of 5 stars

My family and I needed a place to stay as our house was not ready for us to move into. We absolutely enjoyed being here. The staff was so professional and courteous, the people here are absolutely amazing.
G

Gabrielle

22 Mar 2024 - 25 Mar 2024
reviewed on hcom

5 out of 5 stars

Our stay was amazing. room was comfortable and clean my little ones enjoyed the pool and it was convenient and close to everything we needed
R

Robert

24 Nov 2023 - 26 Nov 2023
reviewed on travelocity

5 out of 5 stars

The hotel itself was in a nice area. Surrounded by a apartments. The room was comfortable. The bed was comfortable, the sofa bed was fine for children. The breakfast was nice with a variety. The man that works overnight was so very nice.
L

Lisa

22 Sept 2023 - 24 Sept 2023
reviewed on hcom

3 out of 5 stars

Hotel overall was not completely horrible for the cost you pay. However I picked this one specifically for the indoor pool so my kids and I could go swimming. The pool was so green I did not even dare go to it. Breakfast was average but the lady serving it up was super amazing and nice. Hotel was clean Tv's had issues but overall you get what you pay for.
A

Anthony

7 Jul 2023 - 9 Jul 2023
reviewed on hcom

4 out of 5 stars

Our family stay was very good. We were close to the things we needed and the size of room we booked was good for out family of four. We would stay here again.
S

Sean

3 Jun 2023 - 4 Jun 2023
reviewed on hcom

4 out of 5 stars

Overall good. Lady at front desk was wonderful and helpful. Different lady at front desk checking out in morning was not friendly and acted like she was bejng bothered by a guest checking out. She needs to smile. Indoor pool is small but was fun for the kids. Room is spacious and pretty clean. Not sure if the bathroom floor was mopped or not as there were a few spots on the tile. Huge bathroom. King bed very comfortable. Pull out couch mattress was terrible and very thin and not comfortable. Free Continental breakfast was good. Overall good. On a side note, there's a great little hole in the wall Mexican restaurant about a quarter mile from the hotel with delicious authentic Mexican food called Las Meras Tortas.
N

Nathan

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

Our family stayed here for a night heading home from vacation. The hotel was updated, the staff was friendly, good continental breakfast in the morning. Nice quiet location set back off the road but easy access to the highway. The elevator floor/main floor was somewhat sticky though, as well as a couple small stains on the floor in our room.
E

Elizabeth

3 Apr 2022 - 4 Apr 2022
reviewed on travelocity

4 out of 5 stars

The hotel is a little older on the inside. However, they accept pets, so perhaps it’s not economically feasible to keep replacing things. The door to our room was cracked open when we checked in and the bathroom smelled like body odor and the toilet seat was up. That was really weird. The curtains in our room were broken so that one side hung down and we couldn’t close them all the way. The couch and other furniture were worn and scratched. However, the beds were fantastic! Super comfortable. The pool area could have used some cleaning but it was fine for our kids to splash around in and we were happy to find an indoor pool. Great breakfast and incredibly clean dining area. The attendant was fastidious about cleaning and disinfecting the tables and countertops.
C

Crickerz

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

We stayed here for one night. It is clean and close to the Interstate. One word of caution, the room service food is not from the hotel but they give you the menu in your room, it is very expensive for so-so food. The Philly Steak Sub was excellent and huge, but cost $11.95. The Mozzarella sticks are frozen ones that have been heated up and cost $11.05 for 6 and they are not good at all. Other than avoiding the room service, I would recommend this hotel to friends and family.
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