Homewood Suites by Hilton Durham-Chapel Hill / I-40

Wife and I stayed in a double bed suite with our 15 year old. Beds were a little small for 2 people and the couch and carpet were very dated. We put a bed sheet over the couch. The rooms have a fairly nice layout and worked for a family of 3. Any more would have been right. Small kitchen was nice.

Traveling with family and friends for my grandson little league football game. Just 15 minutes away from the park plenty of restaurants in the area. Staff were excellent. Only thing was we asked to get towers n for them to get the trash we got the towels but the gave us trash bags n told us to bring trash n put it in her trash ben. That was a NO

The Property was unable to hold up there end of the reservation. Drove 7 hours and was on a tight timeline to meet family for dinner then attend our event after. We were in a hurry to get ready and 10 minutes before arrival I get a call saying that the hotel does not have a two bed bedroom available and all you all have is a King Bed left. We are two older gentlemen with back problems and using a pull out couch which is acceptable for kids, NOT ADULTS was the only available room. Then come to find out I was charged on my Credit card an UPGRADE. THIS IS TOTALLY UNACCEPTABLE and very FRUSTRATING that I even had to call AGAIN to remove the charge! The front desk lady was not accommodating and I asked if you all had 2 rooms available, her excuse was they were not ready yet. So she put us regardless in a room with a pull out sofa and had the edacity to charge us more! What kind of business is this. VERY POOR CUSTOMER SERVICE! Will NEVER STAY in your hotel chain again, and have been a frequent user iof the hotel chain in the past!

Me and my kids had a great time, they now have a new member of this hotel. It’s definitely a 10/10

The staff was nice as was the surrounding area but the hotel itself was terrible. There was a smell across the entire 3rd floor that was unbearable, then at 4:25am there was water hammering (which sounds like a jackhammer) that wasn’t stopping. My wife and I were looking forward to sleeping in since we didn’t have our kids with us but instead drove 4 hours home because of how loud the sound was. Terrible experience.

Staff was awesome , room was clean and very comfortable ! Ac was kicking which was great ! Room has great set-up for family stay . Now the bad ! Booked this hotel along with other familys as kids were playing in baseball tournament . Boys played 2 games in middle of day , hot and humid , feel like temp 104 plus on field . When games were over the whole team just wanted to get too hotel and hit the pool . Well guess what the pool was closed because they just painted . Who the heck shuts down there pool in the middle of july on a weekend ???? this was a key factor in booking this hotel as well ! Some common sense needs to prevail as you do thus type of work in off season , not july ! Not a sorry , not a portion refund , just we have a sister hotel you can use there pool !

It was a family trip to share with our grandson. It was too bad the pool was under construction😩

Close to campus, great price, good breakfast. Like having suite experience with kids.Just need to get rid of Duke pictures in rooms!