G
Girma
27 Jun 2024 - 28 Jun 2024
reviewed on hcom
5 out of 5 stars
Amazing
The most important is it was kids friendly
c
claire
16 Mar 2024 - 17 Mar 2024
reviewed on hcom
5 out of 5 stars
This was just right for our little family, especially with the pool. The hot tub was unfortunately out and it looked so gross. I was looking forward it. They should just drain it if it isn’t working, and the yellow taped looked ghetto. The room itself was clean, the phone wasn’t connected to anything so we figured it was ornamental. The customer service people were SO nice and helpful!! Super happy about that. It’s pricy for what it is IMO however, the continental breakfast was definitely yummy and had loads of options which we all super appreciated. Including for me who is gluten free (just Bobs red milk oatmeal for me and a banana, with waffle makers for the kids- which was very fun… but no instructions on how to use lol. Def burned myself but I’m accident prone. Lastly, the couch bed was awful. It felt like cardboard. They should truly update that.
A
Angela
15 Mar 2024 - 16 Mar 2024
reviewed on expedia
5 out of 5 stars
There is an indoor pool, making this a good place for families with children.
J
Joyce
4 Nov 2023 - 5 Nov 2023
reviewed on expedia
5 out of 5 stars
From the moment we arrived we were treated like welcome family. Every member of the staff was friendly and efficient. I have to give you all across the board 5 star rating because you made our visit the best stay at a hotel I've ever experienced at a time when we were going through tremendous hardship! Thank you so much 🙏😊
S
Scott
9 Oct 2023 - 10 Oct 2023
reviewed on hcom
3 out of 5 stars
Employees were very nice. Breakfast bar was good. Room was the smallest and worst laid out room that I can ever remember staying in. The temperature control was awful— either freezing or too hot. It fluctuated all night long. None of us, 2 children and 2 adults slept well because of the temperature. Only received 2 towels for 4 people— had to go to the desk for more. Pool was open and nice but the water and room temperature was cold. We had to put the chair in the closet so I didn’t trip over it at night. Needs updating. Idk if we got the worst possible room, because we purchased through Hotels.com, or what, but it was not satisfactory.
A
Anita
11 Sept 2023 - 12 Sept 2023
reviewed on travelocity
5 out of 5 stars
Staff was very helpful and kind. We arrived late in the evening - staff provided some milk for our toddler. Really appreciated.
A
Amber
3 Sept 2023 - 4 Sept 2023
reviewed on travelocity
4 out of 5 stars
The staff were very friendly. The breakfast had a big selection. We liked the 24-hour coffee bar. The room was okay but there stains on the curtain and chair that were a little offputting. My children enjoyed the pool.
J
Jessica
23 Aug 2023 - 25 Aug 2023
reviewed on travelocity
5 out of 5 stars
The only complaint is our room wasn’t cleaned in between our stay. We have a baby so trash is a must to be taken out. But we only stayed two nights so it wasn’t a big deal. Other than that we enjoyed our stay. Staff were very informative and pleasant.
B
Buffy
Invalid Date - Invalid Date
reviewed on travelocity
5 out of 5 stars
It was clean, quiet & family friendly. Breakfast was good. Coffee was ok, but did the job. The little snack shop is well stocked with a good variety of options.
A
Aaron
6 Apr 2023 - 7 Apr 2023
reviewed on travelocity
3 out of 5 stars
This is an aging hotel. The beds are old and worn, and the carpets desperately need replacing. I stepped in something matted and still sticky as I was getting into bed and got pretty grossed out. They've tried to make it appealing but the old carpets were just too much for me.
The front desk was very friendly and helpful when we needed some extra towels, and cutlery for our dinner, and our 8 year old had a ball in the pool.
This is a very family friendly place and the morning breakfast was pretty good with good options, and overall it was an ok place to lay our heads after a long day at the zoo.
Unfortunately, we won't stay again in the future.