Hampton Inn Bermuda Run

Great place to stay with children! They loved the pool, the water slides, and the hot breakfast.

The staff was amazing and made it feel like hanging out with the family!!

Mark (at the front desk) & Julianna (breakfast staff)were Extremely Rude to myself and my children. IRA (front desk) was simply AMAZING! the facility was understaffed and he catered to each member with full respect and accommodations. Ira was polite when there were time consuming issues with the computer downloading in the beginning of our sign in. He needs to be recommended for his hospitality and inviting attitude to.

It started out as pool was closed after saying it was open on the phone. the kids pitched a fit we spent nearly $200 and drove 5 hours there due to they had a water slide .get there it was closed . Said would open in the morning morning .the kids went down 2 times And they closed it again , no I'm sorry just kids screaming and crying because we drove so long to do it no apologies no let them go one more time. Very disappointing. When i called to get room i explained what we were doing. Coming back to room from breakfast, someone was in my room starting to clean it, our stuff was everywhere. She saw us said sorry and left. All we wanted was to give our kids a easy day, caused they Daddy is military in Hawaii and this was last day, before getting back on the plane. They left very upset and disappointed. Not the way to handle things, these military kids go though enough. Not pleased at all.

The site we used did not tell us the pool and slide were closed for repairs and that is what our kids wanted the most was the pool. Upset!!!! But the rest was good. We should have been told that the pool was out of order before they took our payment

We picked this hotel because of the pool/water slides. There were paint chips floating in the pool and hot tub. The hot tub was green. It was warm inside the pool are which was not a problem but the staff would not allow any water in the pool area. What sense does that make?! I brought 2 young children that kept having to leave the pool area and go out into the hallway to get a drink of water. The “water police” at the pool was rude and annoyed with everyone. At check in, there was a drunk patron that the staff was allowing to linger near the desk and interrogate everyone including my children. I could barely hear the desk working bc he was so loud and obnoxious. This hotel was very overpriced for what we received. Would not recommend.

Great trip over-all. The water slide was nice and the kids loved it.

I booked a king room with sofa bed that is shown on hotels.com. However, upon arrival was told by front desk clerk that they do not have these rooms at all on the property. Was told to either take two queens or not stay. Since we had already driven 5 hours to stay at this hotel and had our children out of the car, we decided to stay. We took up the issue of only having 2 queen beds with hotels.com. Room wasnt clean (raisins in bed and office chair, hair in tub), pool was closed upon check-in but opened later. Pool was only enjoyable thing about hotel mainly for the uniqueness of the water slides. Staff kept saying that since we didn't book directly through them that I had to just deal with it. Also was told that Hampton Inn is the bottom end of the Hilton chain so what did I expect.

Absolutely a gem of a stay. Wonderful staff, kind and helpful at every turn. Great little pool with slides just enough to occupy kids (9&12) without being a ordeal for parents. Clean, good food, and great parking and access to rooms. Highly recommend for a family.

Every holiday season, when we make the trek to my in-laws, my kiddo stays with the grandparents for a sleepover and I head to a hotel for some peace and quiet. My usual hotel was priced much higher than usual this year so I decided to try this one. I’m happy with it for the price (it is clean, safe, comfortable, convenient and has some cool amenities), but I want to be sure to give a few caveats. - it’s old and could use some cosmetic improvements (ex: broken/loose tile in the entryway to my room, paint knocked off of corners, the pool area is very dated); if I had to guess, there have been no updates since it was built to roughly 20 years ago. - it’s a very clean hotel overall but the hot tub was funky looking so I avoided it, much to my disappointment - the pool and the slides are lots of fun (note: the slides are *pitch black* inside, which is total nightmare fuel for me!) - you definitely want to request a room on the opposite side of the building from the pool; I was on the second floor right next to it and I could hear the screams of joy/terror from people on the slides like they were standing directly outside my window I enjoyed my stay and will very likely come back if the price is right. It just isn’t anything exceptional. With a few updates, it could really shine!