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Hilton Garden Inn Watertown/Thousand Islands

3 star hotel
Connecting rooms
9.2/10 Wonderful
(908 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Watertown/Thousand Islands offers a comfortable stay for families. While some guests have noted the pool area can get busy, the hotel provides a wide range of amenities and services to make your stay enjoyable. The hotel is praised for its friendly and responsive staff, delicious breakfast, and the option of a s'mores night. Overall, it is a well-regarded option with many positives.

Guest highlights

The extensive and well-prepared breakfast.
The option of a s'mores night for families.
The friendly and responsive staff.

About the hotel

This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.

Nearby attractions

Located in Watertown, Hilton Garden Inn Watertown/Thousand Islands is in an area with good shopping. Jefferson County Historical Society and Roswell P. Flower Memorial Library are local landmarks, and some of the area's attractions include Sci-Tech Center of Northern New York and New York State Zoo at Thompson Park. Take in the nearby slopes with downhill skiing and skiing, or check out other outdoor activities such as snowmobiling.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6 am–11:30 am: usd 15.95 for adults and usd 6.95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Garden
Picnic area

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airport

Airplane
Syracuse Hancock International Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Watertown/Thousand Islands
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Watertown/Thousand Islands

Latest reviews (4)

J

Jessica

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Other then the pool being used by a ton of rambunctious kids throwing toys around and bunch of unruly adults in the hot tub blocking other people’s use of it all night hotel was nice.
A

Alyssa

8 Sept 2023 - 9 Sept 2023
reviewed on expedia

5 out of 5 stars

I spent the evening with my bridesmaids the night before my wedding and enjoyed our stay. I am a previous employee and everyone treated me as family and made me feel special on my wedding day. They made sure that we were comfortable during our stay. They also allowed us to have a late check out with no question. I want to thank the entire staff from the front desk, restaurant, and cleaning staff for an amazing stay. Alyssa Henry
A

24 Feb 2024 - 25 Feb 2024
reviewed on hcom

5 out of 5 stars

The earplugs were SOLID — idk that I’ve seen them in the rooms before but I slept like a baby! 10/10 recommend
A

17 Jul 2022 - 23 Jul 2022
reviewed on hcom

5 out of 5 stars

We had to extend our stay in Watertown and this hotel was available but the price was higher then most surrounding hotels. It was worth the money. I highly recommend adding the breakfast to your stay. The selection is vast and everything is prepared nicely. The staff is friendly and responsive and the accommodations were very nice. If you’re going with the family you should ask the front desk for a s’mores night. Great way to spend a night with the kids.
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