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Julie
6 Jan 2024 - 7 Jan 2024
reviewed on orbitz
5 out of 5 stars
We had an excellent stay. The room is large enough for two adults 2 kids. The staff was incredible!! Fantastic location.
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Julie
27 Nov 2023 - 1 Dec 2023
reviewed on expedia
5 out of 5 stars
We thoroughly enjoyed our stay at the hotel. The staff were so friendly and helpful. The hotel was warm and cosy a real family feel to it. The continental breakfast was a lovely touch and the staff were so attentive. Hotel is in a good location and we would definitely return and recommend to our family and friends.
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Victor
9 Nov 2023 - 15 Nov 2023
reviewed on hcom
5 out of 5 stars
Our family truly enjoyed our stay. Our trip and the Casablanca Hotel were perfect. Everything is walking distance from hotel. The staff were all very friendly and helpful, the hotel was cozy, not like the big hotel chains that are so impersonal, we felt very welcome.
Thanks to the manager, Matthew, James, John, Isa at Rick's Cafe and the other young lady there were so sweet. (I'm deaf, so I do apologize if I've given the wrong names). We're already trying to figure out when we can return.
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Shanna
19 Aug 2023 - 20 Aug 2023
reviewed on hcom
5 out of 5 stars
We stayed in a room with 2 queens and for NYC it was well sized for our family of 4. The beds are comfortable, the AC keep us cool and the shower had plenty of hot water and pressure. Breakfast and snacks were an excellent addition to staying here. Very close to Times Square but quiet to get a good nights sleep. The staff was friendly and helpful. We will return to The Casablanca in the future.
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Dolores
10 Jul 2023 - 13 Jul 2023
reviewed on hcom
5 out of 5 stars
Small hotel right off Times Square. Staff was beyond friendly and helpful. Decor of hotel was beautiful as were the rooms . Three of us shared a 2 queen room which was plentiful. Breakfast which was included, was wonderful. Soft drinks, coffee and snacks were available all day long. Sitting area was very relaxing and inviting. It was a 2 block walk from the subway and literally 1 block from Times Square. This will be my go to hotel for any future visits. We have highly recommended this hotel to all our friends and family. Best part…… not staying in a mega hotel with a few hundred people!!!!
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Karen
28 Aug 2022 - 31 Aug 2022
reviewed on travelocity
5 out of 5 stars
The Casablanca Hotel was a dream in the middle of the hustle and bustle of NYC. It was so quaint, quiet and clean. The staff was amazing. By the end of our stay 4 night stay, our family felt like a part of theirs. I think our favorite part was the 2nd floor common area after a busy day of sight seeing. Chessboards, tic tac toe, books and snacks. We stayed in the 2 bed mini suite and it was the perfect amount of space to get the 3 kids in bed at a reasonable hour while my husband and I lounged in the living room area. We will definitely be back!
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Leslie
28 May 2022 - 1 Jun 2022
reviewed on travelocity
5 out of 5 stars
All the feedback about this hotel is true - they are the loveliest people, they really care about you having a good time in the city, all the staff are friendly, knowledgeable and helpful.
This isn’t one of the large glamorous hotels, but my family and I will not stay anywhere else in NYC now we have found this little gem.
If you want to know what good, honest old fashioned customer service is like, treat yourself to a stay in the Casablanca.
Also, Rick’s is an oasis of calm in the city - give it a try.
A
12 Jul 2023 - 19 Jul 2023
reviewed on hcom
5 out of 5 stars
My experience at Casablanca was exceptional! They went above and beyond my expectations. The staff was always welcoming everyday and they kept up a clean atmosphere. The rooms were always kept up and there was never any noise coming from our neighbors rooms; this of course helped my family sleep better at night. In the mornings, they had complimentary breakfast and snacks throughout the day. Neither my family nor I had any complaints about the hotel or staff. Overall, it was a great experience and I would love to visit this hotel again.