Hampton Inn & Suites Poughkeepsie

Only one night, it was pleasant and fun with the family

Great stay with family. Room was spacious. We got upgraded to a suite. Staff was attentive and our requests. Breakfast is standard fare waffles eggs yogurts and cereal. Definitely would stay here again. Pool was clean and plenty of towels.

I love the shampoo and conditioner. The family loves the breakfast options. The bedding is amazing great nights rest!!!

As a last minute decision, this hotel was great! To be honest, the only reason I gave the rating of Good for Staff & Service is because of the staff at breakfast. It seemed that the people working the buffet area were not as nice as everyone else I met in the hotel, and I was only there for one day. The people at the front desk were super friendly and very helpful, with smiles on their face always! The one thing I found unique about this hotel was the text I received after check-in. I was greeted again through text, and was told I could reach out at any time if my family and I needed anything. We stayed in the room with two queen beds, and a sofa bed, and it was very spacious. I would go back to this hotel. Thank you!

The pool was very nice, though there were so many users they ran out of pool towels. (It was the weekend and lots of kids.) The breakfast was ok. Stay away from any of the steam table cooked eggs, potatoes, etc. Stick with yogurt, bagels or toast (good choice of breads), fresh fruit, and the coffee was good. And there was coffee available at all hours. A nice touch. Everyone on staff was very helpful and friendly. I highly recommend it. Great value.

Amazing customer service. Great pool. Great stay with a family with kids of all ages.

Front desk staff is very pleasant. They ask if you need help when you look lost. Definitely a great place the room was great clean and dust free. The bedsheets are so comfortable. Great breakfast selection especially for children!

Our first room had a leaking ceiling , staff was awesome but they ended up having to move us too two seperate rooms ,which seperated my family, there was also a used q-tip in 1 of the new rooms

The staff was incredible! They went the extra mile to make our stay perfect. We needed two pack n plays in the room and they not only had what appeared to be brand new pack n plays, they had them set up for us! Pool was warm and our grandkids had a blast. Pool staff even offered us pool toys!

We were there two nights. 4 adults and 1 child in a suite. The room was not prepared with enough towels, etc for us to shower. Then there was no hot water the first night, apparently a boiler issue. We were told it was fixed. The next morning the shower was warm at best. The second night the shower was hot. The bathroom did not have an exhaust fan. So shower steam and odor from toilet usage couldn't be evacuated from the one bathroom 5 people were sharing. One person in our party slipped on the wet floor, there was a towel in place, luckily they were not seriously injured. When discussing any of our concerns w/the manager upon checking out she offered us rewards points. She never apologized and acted as though it all comes with the territory. Some of the staff was nice, but honestly, no one said hello unless I did first. I greet the hospitality people and try to be friendly. Working for her I can see why they are the way the are. I DO NOT recommend this location for people to stay.