Inn at the Finger Lakes

About the hotel

Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Auburn, Inn at the Finger Lakes is in the city center. Auburn Public Theater and Seward House Museum are cultural highlights, and some of the area's activities can be experienced at Highland Park Golf Club and White Birch Vineyards Tasting Room. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Mini-fridge

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Outdoor

Outdoor furniture

Picnic area

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Vending machine

Water dispenser

More

Communal living room

Shared microwave

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Syracuse Hancock International Airport

42 km from this hotel

Greater Rochester International Airport

92 km from this hotel

Reviews that mention...

All reviews (8)clean (1)staff (3)parking (1)evening entertainment (1)

Family Reviews

for Inn at the Finger Lakes

3 out of 5 stars

8 reviews

Review data

5 star reviews

25%

4 star reviews

0%

3 star reviews

38%

2 star reviews

25%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Inn at the Finger Lakes

Latest reviews (8)

C

Caleb

3 Jul 2024 - 6 Jul 2024

reviewed on hcom

2 out of 5 stars

Room was clean but need updating. Had terrible internet and second night our tv didnt work either. Had 2 small children with us which made for a long night. Also needed new room key everytime we left cause they wouldn't work qhen we came back

m

maria

8 Jun 2024 - 9 Jun 2024

reviewed on hcom

5 out of 5 stars

Confortable , Lisa is the best always accommodating our needs. Thank you for making our stay comfortable. Our baby grandson came to visit and she make him extremely welcoming

m

maria

9 Mar 2024 - 10 Mar 2024

reviewed on hcom

5 out of 5 stars

Good deal , we end up staying with our baby grandson and the front lady person was kind enough to give us a more spacious room so the little guy could crawl around

C

Cynthia

30 Jun 2023 - 10 Jul 2023

reviewed on hcom

3 out of 5 stars

Checking in was disgusting! They have a kiosk with a person you deal with on the screen. Customer Service? Absolutely NONE!!! I asked the kiosk if I had a problem in the middle of the night there was no one to answer the phone at the front desk because there is no one at the front desk between 4pm and 8am (they were never there at 7) what do I do? She said come see me at the kiosk. Are you kidding me??? I was so dissapointed as I stay here quite a bit.

G

Greg

16 Jun 2023 - 18 Jun 2023

reviewed on orbitz

3 out of 5 stars

The property seems to host families which have been evicted from their homes. There were children playing in the parking lot and people smoking outside the main entrance.

J

Jacqui

2 Jul 2022 - 3 Jul 2022

reviewed on orbitz

3 out of 5 stars

Upon arrival there was no welcome with a smile & staff’s children & family were a distraction as well as answering the phone whilst serving me. The room was very dated with mouldy ceilings in the bathroom a deteriorating sink & a very noisy & old A/C unit. When checking out the following morning the receptionist stayed texting on her phone and barely acknowledged me, let alone ask if everything was ok. $220 for a very basic room for one night is most definitely not value for money & if I knew then what I know now I would definitely not have stayed there.

B

Bert

15 Apr 2022 - 17 Apr 2022

reviewed on orbitz

2 out of 5 stars

It seems like this property has turned into a place where social services places their families for transitional housing. Kids running up and down the halls at night. Doors opening and slamming at all hours. The only time it was possible to sleep was during the day.

A

27 Jul 2024 - 28 Jul 2024

reviewed on hcom

1 out of 5 stars

My family and I have stayed here once a year for the past four years. Each year, the hotel’s upkeep has decreased. This past stay, the room smelled of mold and mildew, especially when the air conditioner was on. The linens were damp and the carpet was so filthy that the bottoms of our socks were brown after walking around the room.