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Four Points by Sheraton Albany

3 star hotel
Connecting rooms
8.8/10 Excellent
(402 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Four Points by Sheraton Albany is praised for its exceptional staff and comfortable rooms. Families appreciate the welcoming atmosphere and friendly service, from the front desk to housekeeping. The hotel also features a pool, adding to its appeal for families. While specific family amenities aren't explicitly mentioned in reviews, the overall positive experience and comfortable beds suggest a relaxing stay for families.

Guest highlights

The exceptionally friendly and warm staff, creating a welcoming atmosphere.
The comfortable beds ensuring a good night's sleep.
The hotel's pool, offering a refreshing amenity for families.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Located in Albany, Four Points by Sheraton Albany is near the airport and near a metro station. The Egg and Palace Theater are cultural highlights, and travelers looking to shop may want to visit Crossgates Mall and Colonie Center Mall. Looking to enjoy an event or a game while in town? See what's going on at Times Union Center. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee weekends 6:00 am–10:00 am: usd 8-15 for adults and usd 8-15 for children

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Indoor pool

Outdoor

Firepit
Outdoor entertainment area
Outdoor furniture

Conveniences

Ballroom
Elevator
Front-desk safe
Grocery/convenience store

More

Communal living room
Fireplace in lobby
Renovated entire property - august 2020
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Albany International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Albany
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Albany

Latest reviews (4)

J

Josh

14 Sept 2024 - 16 Sept 2024
reviewed on hcom

5 out of 5 stars

Wonderful hotel - probably the nicest one we've stayed at in Albany. Very helpful friendly staff. Great bed. Slept like a baby through the night.
J

James

29 Jul 2023 - 30 Jul 2023
reviewed on expedia

5 out of 5 stars

Booked for family..we used instead. room was gorgeous. Staff was terrific! We live in town but will steal away again...our new hideout. with a pool!
A

Andrea Schein and Angelo

4 Feb 2023 - 6 Feb 2023
reviewed on travelocity

5 out of 5 stars

This hotel was special because of the friendliness and warmth of the staff. The front desk people were welcoming and helpful from the start. The woman who served us breakfast and housekeeping staff were all very pleasant. Everyone seemed pleased to see us. We were in Albany for a sad family occasion and the gracious hospitality of Four Points by Sheraton was much appreciated.
K

Kathryn

14 Dec 2022 - 15 Dec 2022
reviewed on hcom

4 out of 5 stars

I was pleased with my stay. I noted to my family that if I’m in need in that area again I would definitely choose this hotel again. The beds were comfortable and in general the room was pretty clean. The common spaces look new and clean as do the halls and room carpet.
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