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Inn and Spa at Loretto

4 star hotel
Kids stay free
9/10 Excellent
(925 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Inn and Spa at Loretto is a lovely hotel with spacious rooms and a beautiful pool area, perfect for families. While some reviews mention the hotel being a little dated and having some minor issues with room keys and shower functionality, the overall experience is positive, with guests consistently praising the excellent service and friendly staff. The hotel's convenient location is another highlight.

Guest highlights

The large pool area, ideal for both adults and children
The friendly and attentive service from the staff
The spacious rooms (although a two-queen-bed option may be preferable for some families)

About the hotel

A full-service spa, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Inn and Spa at Loretto is located in Downtown Santa Fe, a neighborhood in Santa Fe, and is in a shopping district. Loretto Chapel and San Miguel Mission are local landmarks, and the area's natural beauty can be seen at Hyde Memorial State Park and Old Fort Marcy Park. Santa Fe Children's Museum and Santa Fe Botanical Garden are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Spa open daily

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)

Things to do

Art gallery
Designer stores
Fitness center
Full-service spa
Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Albuquerque International Sunport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Inn and Spa at Loretto
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

25%

3 star reviews

12%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Inn and Spa at Loretto

Latest reviews (8)

C

Christina

30 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

Loved this hotel! Room was spacious, only thing I wish they had was two queen bed option. Would have made room a little smaller though. However loved having a window you actually open. Room ac/fan was quit loud but didn’t bother our family. Pool area was really lovely. Great service all around for dining, bar, pool and room service. Excellent location as well.
J

John

30 Jun 2024 - 3 Jul 2024
reviewed on hcom

4 out of 5 stars

Nice hotel. Big, clean interior. A little maze-like in fact. The best part of the hotel is the pool. It is large, good for adults and kids, and tons of seating.
P

Paige

17 Mar 2024 - 18 Mar 2024
reviewed on expedia

3 out of 5 stars

We booked with Expedia twice and both time this hotel and it’s sister property did not have our reservations and said it was an issue with booking indirect through Expedia. First time we had no place to stay and they moved us around and by third hotel in middle of evening with kids we had a place. The second time I reserved days before and on our drive from Phoenix - called the hotel to ensure we had a place but arrived and they didn’t have us!!! So frustrating!
M

MARIA

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

2 out of 5 stars

Very very overpriced. Breakfast was not included. We had our 12 year old with us and the pool was closed. A huge disappointment. We got coffee vouchers for the cafe onsite and when we went to get coffee we were informed there was no coffee. There was a plus bear on the bed with the name of the hotel. I thought maybe the hotel leaves on the bed as a gift for children. When we checked out I asked if it was included in the very expensive room price and was told it was $35 extra. I declined to purchase it and the receptionist told me it would be returned to the room. I find this disgusting. How many people/children touch these bears or sleep with them and if they are not purchased they remain in the guest room??
I

Iain

Invalid Date - Invalid Date
reviewed on orbitz

2 out of 5 stars

THERE IS NO POOL AVAILABLE AT THIS HOTEL The pool area is under renovation and will be for the rest of summer 2023 at least. Lovely hotel and staff otherwise but the lack of pool bar area was not made clear on Expedia and would have been a deal breaker for us. Pool for the kids while we can relax poolside was our number one criteria.
B

Barbara

24 Aug 2022 - 28 Aug 2022
reviewed on orbitz

4 out of 5 stars

It was beautiful and had a fantastic pool! We loved our room ,which had a lovely balcony and was very quiet. The service at the hotel was professional and the staff clearly took pride in their work. The only minor complaint we had was that the room keys didn't work multiple times, even though we kept them away from phones and credit cards, as advised. It was annoying to have to go back down to the front desk to have them reactivated. other then that, it was a great stay and we hope too go back with our kids and granddaughter!
j

jerry

3 Jul 2022 - 5 Jul 2022
reviewed on orbitz

5 out of 5 stars

Great place and very attentive service. Will definitely stay there again with the family.
T

Tony-Thomas

12 Apr 2022 - 14 Apr 2022
reviewed on orbitz

5 out of 5 stars

Overall great stay. As most have stated… it’s a little dated but overall fantastic. Our shower was the only issue. Sprayed water kind of all over the place. Hal was the bright side of the stay. I honestly looked forward to the elevator opening on the main floor and Hal there ready to greet my family and I as well as make some fantastic recommendations on where, what, and how around the town that day. He deserves a raise. My 7 year old also made a call to room service for his first time and they treated him so nice he was smiling ear to ear when he got off the phone. Would definitely go again. Thank you guys for the extreme hospitality and a wonderful stay.
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