Best Western Pine Springs Inn

About the hotel

This hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Ruidoso Downs, Best Western Pine Springs Inn is in the entertainment district and in the mountains. Travelers looking for local activities can try Cree Medows Public Golf Course and The Links at Sierra Blanca, while those looking to experience a bit of culture can stop by Hubbard Museum of the American West. Looking to enjoy an event or a game while in town? See what's going on at Ruidoso Downs Racetrack. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowmobiling. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Full breakfast available for a fee daily 6:30 am–9:30 am

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Dry cleaning service

Housekeeping (weekly)

Laundry facilities

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

This property does not have elevators

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Things to do

Outdoor pool

Spa tub

Outdoor

Garden

Picnic area

Terrace

Conveniences

Free newspapers in lobby

Front-desk safe

Water dispenser

More

At least 80% lighting from leds

Designated smoking areas

Water dispenser

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Reviews that mention...

All reviews (11)pool (1)clean (3)staff (5)location (2)

Family Reviews

for Best Western Pine Springs Inn

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

27%

3 star reviews

18%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Best Western Pine Springs Inn

Showing 1 - 10 of 11 reviews

Latest reviews (11)

E

Edna

24 Aug 2024 - 25 Aug 2024

reviewed on hcom

3 out of 5 stars

I didn't realize that i booked my room smoking and when I checked in the informed me that it was smoking i requested that i get a non smoking because of my grandchild. Front desk lady said i had to go through the 3rd party i went through to change my room When i got to room it was smelled really bad

N

Nicole

12 Jan 2024 - 15 Jan 2024

reviewed on hcom

4 out of 5 stars

Affordable family, pet friendly stay! Would definitely stay again.

M

Melissa

6 Aug 2023 - 9 Aug 2023

reviewed on travelocity

2 out of 5 stars

Furniture & carpet old & dirty in hotel room! Breakfast was meh not great, jacuzzi not working. Older people don't like kids staying there or when they make some noise.

L

Luis

Invalid Date - 27 Dec 2022

reviewed on travelocity

5 out of 5 stars

Great location away from noise but very close to hw70, rooms are large and large restroom with plenty hot water for long showers, staff was friendly and attentive, I would recommend it to anyone looking for a budget friendly family hotel

E

Erwin

20 Dec 2022 - 22 Dec 2022

reviewed on hcom

5 out of 5 stars

This place is a diamond in the rough. It needs a bit of updating but it makes up in every other aspect. Up in a small hill gives you privacy and quietness from the main road. The room needs a bit of update but most importaint, spacious and clean. Staff was curteous and helpfully. Breakfast was above most hotels, lots of choices even biscuits and sausage gravy. Overall a great stay with my family.

G

Gerald

4 Nov 2022 - 5 Nov 2022

reviewed on travelocity

5 out of 5 stars

This is an older property needing a little updating, but it's fine for a family or a couple staying overnight. The breakfast was awesome, front staff was great!

J

Jesus

30 Jul 2022 - 2 Aug 2022

reviewed on travelocity

4 out of 5 stars

The location is perfect for people like us that like to be away from the crowd, plenty of pines around, the room was OK, unfortunately one of the beads was really uncomfortable, old and deteriorated with a broken base and very noisy. All and all we spent a good family time but I have never missed my beed that much before.

L

LaDawna

1 Apr 2022 - 3 Apr 2022

reviewed on travelocity

3 out of 5 stars

Unfortunately, staffing shortages appeared to have hit this facility particularly hard. Delayed check-in due to rooms not being cleaned. Overall, rooms were lacking in cleanliness, all walls need a good scrub (it was not paint chips or scratches, but visible soil on the walls). We had to leave the bathroom fan on in our non-smoking room to prevent smoke from another room from infiltrating. Poor oversight on property, room next to ours had at least 8 people in a 5 person room (not kids).

D

Daniel

3 Jan 2018 - 5 Jan 2018

reviewed on orbitz

5 out of 5 stars

My family and i chose this hotel based on ratings and this was a great stay. The staff really goes out of their way to help you regarding extra towels you may need bags. I would highly recommend this place.

A

2 Aug 2024 - 4 Aug 2024

reviewed on hcom

1 out of 5 stars

To begin the worst communication from the front desk, I booked this trip for my family and we had a funeral to attend so things had to get switched around and the front desk had no idea how to add an additional night, no one can speak Spanish or translate in the office, and when I called to ask the manager questions regarding our room and pricing she was so rude, kept talking over me and would not even let me finish my sentence without interrupting me, she was rude and should not have a manager title if that’s how she communicates with customers. We have used this hotel to visit family multiple times and never will use them again.