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Hotel Zazz

2 1/2 star hotel
8.8/10 Excellent
(587 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Hotel Zazz is a vibrant and colourful hotel that offers a unique and fun experience for families. Kids will enjoy the pool and the large chess set, while adults appreciate the comfortable rooms and the hotel's convenient location near restaurants and shops. The hotel is also known for its friendly and helpful staff. Although some noise issues have been reported, many guests praise the hotel's character and family-friendly atmosphere.

Guest highlights

The swimming pool
The large chess set
The friendly and helpful staff
The convenient location near restaurants and shops

About the hotel

An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and a meeting room are onsite. Housekeeping is available on request.

Nearby attractions

Hotel Zazz is located in Nob Hill, a neighborhood in Albuquerque, and is in the entertainment district and near the airport. Mariposa Gallery and Popejoy Hall are cultural highlights, and travelers looking to shop may want to visit Coronado Center and Winrock Shopping Center. Expo New Mexico and University of New Mexico Campus Observatory are also worth visiting. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Access to nearby outdoor pool
Mini-fridge
Outdoor pool
Playground
Pool gate
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 500+ mbps (good for 6+ people or 10+ devices)

Food and drink

1 poolside bar and 1 bar

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

Things to do

Access to nearby health club
Access to nearby outdoor pool
Aerobics classes
Art gallery
Bike parking
Bike repair services
Concerts/live shows
Evening entertainment
Outdoor pool
Playground
Yoga classes

Outdoor

Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sun loungers
Vegetable garden

Conveniences

Front-desk safe
Water dispenser

More

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from leds
Books
Couples dining
Double-glazed windows
Games
Living plant wall
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
Renovated entire property - october 2022
Romance packages available
Smoke-free property
Water dispenser

Nearest Airport

Airplane
Albuquerque International Sunport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Zazz
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

7%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Hotel Zazz

Showing 1 - 10 of 14 reviews

Latest reviews (14)

S

Susan

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

We were in town for a family wedding and wanted to choose a hotel that was not corporate cookie cutter. This property delivered in spades with its colorful motif, bold artwork and hidden speakeasy. The bed was comfortable, and it was relatively quiet for a throwback motel. My only complaint was the load and not very energy efficient air conditioning, which we needed to keep on because it was 95 degrees. If would be perfect if they replaced the dinosaur ac with some sleek modern quiet units.
J

Jonathan

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

Hotel Zazz was a fun place to stay at. The kids enjoyed the pool and the large size chess set. The popsicles were also a hit! The front desk staff were fun and polite. The colors were bold and popped out. It is also located next to a bunch of great restaurants and other fun shopping.
E

Elizabeth

14 Sept 2023 - 15 Sept 2023
reviewed on expedia

5 out of 5 stars

Supporting family owned businesses helps keep communities vibrant and this hotel’s story is great. Hotel Zazz has the history of Route 66 with updated rooms and fun character. I like learning more about the business on TV in the room. We slept well and were able to easily take the bus to Old Town and walk to the UNM area for dinner. Didn’t try the heated pool or popsicle happy hour, but everyone was welcoming and available by text too. We had booked another hotel that was mysteriously “overbooked” by Expedia - by I’m really glad we got to stay at Hotel Zazz.
M

Monet

6 Sept 2023 - 7 Sept 2023
reviewed on hcom

5 out of 5 stars

I found Hotel Zazz via Hotels.com after my red-eye was delayed for a few hours and ultimately canceled. I called and immediately spoke with the owner and GM, Sharmin, who was able to accommodate me despite the late hour. I received speedy and consistent communication from the friendly and attentive staff throughout my stay. They were even able to provide a late check-out for me when my rescheduled flight was delayed yet again. I love the story behind the motel -- Sharmin's parents owned it in the 90s and she ended up remodeling it when she took over. The decor is fun and colorful, and I believe all the artwork is by indigenous mother/daughter teams. The specialty tea in the rooms was even created by Sharmin's colleague! You can really feel the love and family ties here. The rooms are clean and sizeable, with comfy beds and powerful AC, an in-room fridge and coffee maker, and free parking. There is also a spa, a speakeasy bar, and a pool on site that I sadly wasn't able to take advantage of, but it looked wonderful. The motel is located in the bustling neighborhood of Nob Hill with many food and shopping options nearby (Little Bear Coffee is a 10-minute walk away). The property is also right across from the bus station. Even my Uber drivers (unprompted) praised the remodel of this hotel and commented on how clean and safe it is compared to other motels on Route 66. Good for families, couples, and solo travelers. 10/10 recommend!
H

Hunter

17 Jul 2023 - 18 Jul 2023
reviewed on hcom

5 out of 5 stars

We LOVED this hotel and the staff! Our overnight in Albuquerque was among a 10-day, 4-state road trip and this-- BY FAR-- was our favorite hotel of the entire trip! There were 10 individuals in 4 rooms-- a family of 4, a couple, kids, and a grandma-- ages 11 to 74! Colorful and vibrant, the rooms were exceptional-- as was the accommodating and incredibly friendly staff. My kids loved the pool. The adults loved the ease of walking down the street to a delicious dinner. The location along historic Route 66 was fun-- all the neon! PERFECTION! #LiveColorfully
L

Laura

13 Jul 2023 - 14 Jul 2023
reviewed on travelocity

5 out of 5 stars

This property is amazing for solo trippers. I loved the charm of the units and the uniqueness of all of the spaces. I wouldn't take children, though they are welcome. The vibe is more of an adult playground. It felt safe and inviting. Will be back. Oh, and the manager is the best!
M

Mary Jo

14 Jun 2023 - 15 Jun 2023
reviewed on hcom

5 out of 5 stars

Our experience well exceeded our expectations. The staff was so nice, kind, and accommodating to our children. We felt like the red carpet was rolled out for us. There are so many great spots for photos and so many great surprises. A lot of thought has been put into making this place an experience.
M

Michael

15 Apr 2023 - 16 Apr 2023
reviewed on travelocity

3 out of 5 stars

Added multiple fees they never thoroughly explained. Corrected certain items and was still charged. Bartender was rude and drinks were gross. Floor by the pool is painted with incorrect material and creates a slipping hazard, proven by a family member falling.
B

Brian

11 Mar 2023 - 13 Mar 2023
reviewed on hcom

5 out of 5 stars

Glad we got to have a nice 2 night stay in your fun zazzy motel. Loved all the unique art and designs all about. Although very loud on saturday night thru entire night till 4am, that could have been curtailed a bit but kids will be kids suppose. Really enjoyed the place though.
N

Natasha

11 Feb 2023 - 12 Feb 2023
reviewed on hcom

1 out of 5 stars

When I arrived to check in there were a ton of people in the lobby, I was told there was an event but we wouldn’t be able to hear it from our room. This was not true. We could hear the music and people talking screaming and laughing until 2:30 am. I have two small children and none of us were able to sleep. It was a terrible stay. We left at 7:30 am just to get home and sleep. This place needs to decide if they want to be a club or a hotel.
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