Hampton Inn Omaha West-Lakeside

Second time staying here when visiting family. All staff is very friendly, rooms/beds are comfortable, and breakfast is fine; typical hotel offerings. Convenient location for us, competitive pricing, no complaints. Would stay here again.

Stay was fine. Beds were uncomfortably hard but clean. The toddler toilets in your rooms are not meant for grown adults. Sit barely a foot off the floor. I am handicapped but normally dont have a problem with bathrooms. But yours was an issue. Also only 2 handicapped parking stalls in the entire parking lot. Needs at least 2 more.

close to were we were meet family

As I was checking in I was warned that there are a bunch of kids ding dong ditching and that I was being put on the 4th floor. We checked in and got your room. No issues and was pretty nice. We decided to try to use the pool so my girlfriend and I and our 11 month old went down to check it out there was about 30 kids in there no adult and all under the age of atleast 16. They were splashing water all over from the pool and hot tub and were spraying each other with water toys and other people. So with that going on we decided to wait. We came back down later that night to try to swim again and the same kids were doing the same stuff and a storm rolled in which we were than asked to exit and leave the pool area because of the storm. So we go back up to our room to just lay down and go to bed. Around 10 is when the ding ding ditch started and they kept waking up our 11 month old son. If the staff was aware of what was going on and they’ve received multiple reports why was nothing done about it. Why do the adults that paid good money for a room suffer because those kids and there parents can’t behave in public.

The pool was freezing cold and this was disappointing for our children for sure. Purple lips made for a short swim. The hot tub was also drained and not operational, not note regarding this. In the pool area as well were unaccompanied minors being very rowdy and rough and this wasn't clearly not being addressed or monitored by hotel staff. Breakfast was just so so, not a lot of options..overall, the hotel is in a nice area, but for the price, we wouldn't stay again.

We arrived in the middle of the night emergently due to a family member in the hospital and it met all of our needs thank you very much.

From check-in to check out the staff at this property were phenomenal. When we checked in the lady that checked us in gave us suggestions of some kid friendly activities around the area. She was very informative about the amenities at the hotel. The hot breakfast was delicious and they had a very large variety to choose from. The room was clean upon check-in and the smell was refreshing the beds are comfortable everything worked as it should. I recommend this hotel to anyone staying in the western Omaha area.

Maybe we had an old room, but the shower was broken with the head spraying up and out; making it impossible to actually wash hair. The shower curtain had red dotted stains all over it (is it blood? Is it paint) One of my kids came running over with a door guard that had fallen off the wall and a rusty nail sticking out of it. The consul in the middle of the bed is coming out of the wall. One good lean and it's definitely falling. The whole reason we booked the hotel was for the pool. The hot tub was lovely; but the vents are disgusting- under each one of them were piles of debri. Paint was peeling everywhere. Water pooled up on the floor where it should strain and my kids fell while walking multiple times. No "on demand" so all the tv after 8 was not child appropriate (this is only important for families who want to watch a movie together after a long day out). Fitness center was dope and breakfast was great. Front desk ladies were so incredibly nice!! Maybe they are working on updating the hotel? Not sure, but our room and the pool was disappointing.

We had a great stay! The room was clean, the breakfast was good, and my kids had fun in pool. The pool room is in need of some work - peeling paint and it was so humid the folded towels you dry off with were damp.

Quick check in and out. Great amenities for the kids. Comfortable bed and clean rooms. Very reasonable price. Will be coming back.