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Comfort Suites West Omaha

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(919 verified Hotels.com guest reviews)
See verified family reviews (26)

generated by AI based on family reviews

Overview

Comfort Suites West Omaha is a good option for families visiting Omaha. While the pool may be deeper than expected and not ideal for very young children, families appreciate the spacious rooms and friendly, accommodating staff. The hotel's convenient location near various attractions, including Boys Town, Top Golf, and Westroads Mall, is a significant plus. Breakfast is offered, though reviews suggest it could have more variety.

Guest highlights

The friendly and accommodating staff
The spacious rooms
The hotel's convenient location near many family attractions

About the hotel

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Omaha, Comfort Suites West Omaha is in the city center. Sempeck's Bowling and Entertainment and Family Fun Center XL are local attractions and those in the mood for shopping can visit Village Pointe Shopping Center and Oak View Mall. Maplewood Lanes and Putting Plus are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa

Things to do

Fitness center
Swimming pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Eppley Airfield
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites West Omaha
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

26 reviews

Review data

5 star reviews

62%

4 star reviews

23%

3 star reviews

8%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites West Omaha

Showing 1 - 10 of 26 reviews

Latest reviews (26)

A

Amy

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

4 out of 5 stars

Even with computers down all over the US, they got us checked in without trouble. Clean room. Pool was smaller than anticipated, and since it is a family friendly place, the pool was packed. Breakfast was a basic continental fare. Only frustration was it wasnt replenished very quickly. (Both mornings waffle mix were both out.) Overall, a decent place for a quick stay in Omaha.
E

Emily

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

3 out of 5 stars

The hotel was clean and breakfast was good. I booked a room for 6 and there were only towels for 4. This is always the case and I wish I didn’t have to make a trip for more. There was not a luggage rack or bench for the suitcase and there were a lot of loud kids in the lobby and hall, but other than that, a good stay.
J

Justin

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This was a nice quiet place. The staff was very friendly and did a good job with breakfast. The clothes washer was $4 and dryer $2, so we found a laundromat nearby. The pool was 4-5' deep, kids need floaties, seemed like a std pool. Not as comfortable as higher end hotel, but for the price this was perfect. The maid service took care of our trash and provided fresh towels daily without having to ask, which was nice. 11 mins to Boys Town, 15 mins to Top Golf & Westroads Mall, 21 mins to Zoo, 23 mins to Strategic Air Command, Go Ape Zipline and Wildlife Safari Park or Omaha downtown stadiums.
C

Cody

19 Jun 2024 - 23 Jun 2024
reviewed on hcom

4 out of 5 stars

The pool needs better disclosure. It’s deep, not kid friendly at all.
O

Oyepeju

14 Mar 2024 - 15 Mar 2024
reviewed on expedia

4 out of 5 stars

Very good stay. Just stayed one night with the kids . It was okay. But the couch/sofa when you pull it, in one of our rooms was dirty. Like urine/coffee stained it. They could improve on the breakfast options. Not so many options. Overall good stay and staff.
N

Nancy

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

5 out of 5 stars

Receptionist was very nice friendly not only that I stayed in other hotels and would take my kids to the pool and water was cold to swim here this time around it was nice and warm to do some swimming awesome kids enjoyed it breakfast was fresh and warm conditions of the room are clean
R

Ricky

29 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

The room was fantastic and spacious. We were very impressed. The staff was accommodating and friendly. We got there late and she gave us an extra 10mins in the pool for our kids to enjoy. Highly recommend this hotel!
M

Michelle

26 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

The staff at this property was so nice and considerate! The front desk efficiency and friendliness seemed to be reflected in the rest of the staff and even the guests! Clean, CLEAN! And I'm super picky as my family has a commercial cleaning business!
C

Cheryl

5 Dec 2023 - 6 Dec 2023
reviewed on expedia

5 out of 5 stars

This facility is our ‘ go to ‘ when we’re in Omaha. It’s close to every thing we do and family.
E

Erin

15 Sept 2023 - 16 Sept 2023
reviewed on orbitz

5 out of 5 stars

Very accommodating staff and facilities for big families.
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