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Best Western Shelby Inn & Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(817 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Best Western Shelby Inn & Suites is a great option for families, with many guests highlighting the friendly staff and excellent breakfast. The hotel also features a pool, perfect for keeping children entertained, though some reviewers noted that the temperature can fluctuate. Rooms are described as clean and comfortable, suitable for families with babies. While the location may lack nearby attractions, it is convenient for those traveling through the area, with one reviewer finding a nearby dollar store useful.

Guest highlights

The incredibly friendly and helpful staff
The amazing breakfast with many options
The pool (although temperature was inconsistent)
Clean and comfortable rooms suitable for families with babies

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a spa tub, a business center, and a meeting room.

Nearby attractions

Located in Shelby, Best Western Shelby Inn & Suites is near a train station. While the natural beauty of Marias River State Park and Lincoln Park can be enjoyed by anyone, those looking for an activity can check out Marias Valley Golf Course. <br>

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free full breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Shelby Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

12%

3 star reviews

12%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Shelby Inn & Suites

Latest reviews (8)

A

Alexis

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This was our favorite lodging while traveling from Alabama to Kodiak. Very friendly staff, clean rooms and amazing breakfast. The breakfast staff are also so sweet. We traveled with our 2 daughter (one is a toddler) and our 2 dogs and this was a perfect spot for us. We had booked a room in Cut Bank and couldn’t even stand to sleep there so we booked literally minutes before showing up at Best Western and they had us a wonderful room on the third floor. No complaints.
M

Mary

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

It was very comfortable for a family with a baby. The staff was great and there were pool noodles for our little one to play with. Breakfast had lots of good options both hot and cold. Everyone was very friendly and helpful!
T

Thomas

25 Aug 2023 - 28 Aug 2023
reviewed on hcom

5 out of 5 stars

2nd time we’ve stayed here while visiting family - very happy - the family dollar store next door very convenient for stocking up as we’d been in the road almost a month. Visiting from tucson Arizona
K

Kristi

28 Mar 2023 - 29 Mar 2023
reviewed on travelocity

5 out of 5 stars

It had a pool to entertain the kids as there wasn't much else to do with them in the area in March.
m

melodie

15 Feb 2023 - 16 Feb 2023
reviewed on travelocity

3 out of 5 stars

Front desk staff was amazing! Friendly and quick! Unimpressed with the pool... ICE COLD !!! The hot tub was the twmp the pool should have been. Seriously disappointed. There is zero cold water coming frombthe bathroom sink faucet only hot! Makes it really difficult for a child to wash their hands. The room smells stale and the bedding and towels have a horrible smell as well. Super disappointing for a best Western. Will not stay here again. Way over priced for the condition of this hotel.
P

Phillip

7 Jul 2022 - 8 Jul 2022
reviewed on hcom

5 out of 5 stars

The hotel is great. Clean rooms, comfortable beds and pillows, pretty good breakfast, solid pool and hot tub. Wish the pool was a bit deeper, but it's for kids, so I get it. The only issue we had is that there isn't much to do in town. I had made reservations, and then we arrived earlier than expected. Couldn't cancel and keep going, and nothing for the kids to do except swim.
J

Jessica

1 Jul 2022 - 2 Jul 2022
reviewed on travelocity

4 out of 5 stars

The pool was cold my kids didn't enjoy swimming in it. The hot tub was too hot for me to even put my feet in. The breakfast was good and kept well maintained and refilled almost instantly. Spacious room was a plus. The people at the desk were busy on the phones almost every time that we went to the front desk for assistance.
V

VashonGram

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

My stay at the Best Western in Shelby, MT was one of the kindest/most caring hotel experiences I've ever had. The front desk staff went out of their way to be of assistance to me and my family while we were there. I travel around the world and stay at 5 star hotels often. My experience at the Best Western in Shelby was a "slice of home" for me. I can't recommend it highly enough.
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