Le Meridien St. Louis Downtown

The food and drinks were amazing at their resturant. Staff was super friendly and offered assistance throughout our stay. They let our kids try the gelato for free. The rooms and bathrooms were clean, great size, and the bed was comfortable we didn't want to move. Valet was quick and friendly to get the car. I would recommend this property to anyone who is visiting for an event in St. Louis, vacation or for business.

Overall stay was cool. Room was clean (other than strands of hair stuck to the bathroom wall-I assume because a previous guest blow dried their hair. I had to clean them off). Some of the furniture had some obvious worn spots. Mini fridge wasn’t as clean as it could have been. Beds were super comfy and the decor was pretty. $45 valet parking Free scoop of gelato ice cream for kids. My biggest complaint was room service. No menus in the rooms. Was told later that because their hours had changed for room service, they just removed all menus because they were receiving complaints. Was told to come to the front desk and take a picture of the menus. Then, each time I attempted to call down for room service, no one would answer or the phone was dead (staff told me the cordless phone was dead) or the phone line was busy. For breakfast, we had to go downstairs and order, wait for the food to be ready, and then bring the food upstairs when we were told it would be delivered. Toilet paper and Kleenex in rooms is angel soft and so not very good quality. Valet staff and most of the front desk staff were very nice. There was one woman at the front desk that was super dry and never smiled.