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Hampton Inn St. Louis-Downtown (At the Gateway Arch)

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1013 verified Hotels.com guest reviews)
See verified family reviews (35)

generated by AI based on family reviews

Overview

Families love the Hampton Inn St. Louis-Downtown for its fantastic location near the Gateway Arch and its kid-friendly amenities. The large pool is a major hit, and the game room provides extra entertainment. Many guests praise the spacious rooms and the helpful staff. While some have mentioned noise issues from the surrounding area, the overall experience is generally positive, particularly for families who appreciate the hotel's proximity to attractions.

Guest highlights

The large pool is a major highlight for kids.
The game room offers additional entertainment.
The spacious rooms are perfect for families.
The helpful and friendly staff provide excellent service.

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.

Nearby attractions

Hampton Inn St. Louis-Downtown (At the Gateway Arch) is located in Downtown St. Louis, a neighborhood in St. Louis, and is near a metro station. Looking to enjoy an event or a game while in town? See what's going on at Busch Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Arcade/game room
Children's games
Children's toys
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Arcade/game room
Indoor pool
Shopping

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

More

Smoke-free property

Nearest Airport

Airplane
Lambert-St. Louis International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn St. Louis-Downtown (At the Gateway Arch)
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

35 reviews

Review data

5 star reviews

43%

4 star reviews

26%

3 star reviews

6%

2 star reviews

17%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Hampton Inn St. Louis-Downtown (At the Gateway Arch)

Showing 1 - 10 of 35 reviews

Latest reviews (35)

E

Ernesto

22 Jul 2024 - 24 Jul 2024
reviewed on hcom

4 out of 5 stars

Location was good for the Arch Park. Pool was great and the kids enjoyed it. Fitness area was good and game room was good. Staff was pretty helpful. Our room was on the fifth floor smelled of pool water on check-in. Overall our stay was comfortable.
J

Jennifer

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Natasha and her team went above and beyond for us. They treated my child so well. Always friendly greetings. The pool was fabulous, fun game room, spacious rooms (we had an arch view which was fabulous), the parking was safe and secure, and the breakfast was a big bonus.
M

Meagan

11 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

My family and I had a great stay here. It was close to the ball field and super close to the arch(we walked to it). The rooms were clean. We had a cool view of the arch from our room. The pool was great. The fitness room had everything we needed. The breakfast was decent. No complaints!
N

Natalie

30 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

The front desk attendant Janeen who checked us in was amazing!!! The other attendant was great with kids
A

Alyssa

28 May 2024 - 29 May 2024
reviewed on expedia

5 out of 5 stars

Staff was very helpful and nice.The pool was Big, the rooms working and the location is perfect and the view is beautiful. And not mentioning the parking was phenomenal. I highly recommend especially if you have children
J

Judy

16 May 2024 - 20 May 2024
reviewed on expedia

3 out of 5 stars

Carpet needed to be cleaned badly. Asked to have my room cleaned and did not change sheets. Plus a lot of young teens drag racing on street. Very dangerous. Saw a family standing at the crosswalk at hotel and they were almost hit by a car speeding away from the police.
V

Voltaire

12 Apr 2024 - 14 Apr 2024
reviewed on expedia

1 out of 5 stars

The hotel is located in an intersection of a major highway and a bridge that is somewhat used for drag racing. Multiple times per night you hear roaring cars and motorcycles revving hard around the area. There was actually a hit and run that single night we stayed. The one that finally did it for me was on the second night when there were drunk people yelling and talking loud on the hallway and the room beside us. My family and I packed up and left at midnight, opting to spend the night driving back to Chicago than enduring another night there. The staff did what they could but there’s only so much they can do.
A

Andrew

1 Apr 2024 - 4 Apr 2024
reviewed on hcom

2 out of 5 stars

Took a family trip for spring break. We were suppose to have a city view but ended up with a beautiful view of a brick wall. Went t9 the front desk to ask about it and they said the only way to switch roo s would be to pay a $30 upgrade fee. Which of coyrse we did so our 3 young kids could see the arch/city instead of a wall for the week. After paying the extortion fee and switching rooms we had a nice view of the arch. The rooms were clean but the wall were paper thin we could here the neighbor cough through out the night. The beds were very still and less than desirable.
A

Ana

27 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Family and kid friendly, close to the arch, good location, very nice staff
T

Terry

28 Mar 2024 - 29 Mar 2024
reviewed on hcom

1 out of 5 stars

They over booked and gave our double room away. We had to stay in 2 king rooms which one was comped by the hotel. They couldnt get us into adjoining rooms so they were down the hall from one another. Instead of staying as a family we was forced to split up and stay separately. I was under the assumption that when you reserve a room several days in advance that you will get the room that you requested.
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