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Residence Inn by Marriott Columbia

3 star hotel
8.4/10 Very Good
(214 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Residence Inn by Marriott Columbia offers spacious rooms suitable for families, including two-bedroom suites with pull-out sofas. Guests appreciate the clean and comfortable rooms and the helpful staff. While some reviews mention maintenance issues and a need for renovation, many families have had positive experiences.

Guest highlights

Spacious two-bedroom suites perfect for families with teenagers.
Helpful and friendly staff
Clean and comfortable rooms

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Residence Inn by Marriott Columbia is located in Columbia. Travelers eager for a bit of culture can stop by Museum of Art and Archaeology, while those wishing to experience the area's natural beauty can explore Mark Twain National Forest and Rock Bridge Memorial State Park. Looking to enjoy an event or a game while in town? See what's happening at Faurot Field at Memorial Stadium or Mizzou Arena.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator
Separate dining area
Snack bar/deli
Sofa bed

Wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Braille signage
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)
Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Columbia
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

17%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Columbia

Latest reviews (6)

N

Nicole

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

2 out of 5 stars

The front desk staff lack basic customer service skills. I waited 15 min for someone to show up and get my family checked in. The front desk processed to try and swipe my card for “incidentals” without asking me or telling me the price ($75 extra for my dog), and then became very argumentative and defensive when I voiced my concern that I didn't consent to her taking my card and swiping it for me. She threw my card keys at me without directing me where my room was located. Extremely unprofessional staff, and just bizarre behavior. The room was smelly, many things broken, dirty, and in disrepair. The continental breakfast was severely lacking the basics like orange juice. This is not worth the money, you're better off at best western.
P

Parker

31 Mar 2023 - 2 Apr 2023
reviewed on travelocity

3 out of 5 stars

We were staying with some friends and their kids. Going to the softball games at Mizzou. Kids were very disappointed that the pool was closed which we did not find out about until we got there. 1/2 the doors in the hotel did not work. This hotel was in desperate need of a renovation. We were very disappointed, the staff was great but the accommodations were not.
j

jill

11 Mar 2023 - 12 Mar 2023
reviewed on travelocity

5 out of 5 stars

We stayed in 2 bedroom 2 bathroom with pullout sofa. Spacious space for family of 5 with 3 teens. However the pullout sofa was uncomfortable to sleep on for son. Room was clean and comfortable. Easy check in nice staff. Breakfast was typical. Always love Residence Inn.
M

Megan

20 Feb 2023 - 21 Feb 2023
reviewed on travelocity

4 out of 5 stars

The property was pet friendly and allowed both of our large labs with additional costs. The overall condition of the room was dated and the shower was rusted but everything worked fine and was a adequate room for our family.
A

Alicia

Invalid Date - 17 Dec 2022
reviewed on travelocity

5 out of 5 stars

They were very helpful with last minute changes and allowed our family to feel very comfortable with our interactions with them. I would stay again. thanks
C

Colleen

18 Aug 2022 - 19 Aug 2022
reviewed on travelocity

4 out of 5 stars

Everything was good until the next morning when a family had a dog lose in the back of hotel I had small dog on lesh I didnt go back by the big dog, the big Pit Bull ended up coming after us my dogs eye got bloodie from the dog I got bit by the pitbull trying to get my little guy I called the police reported it to the hotel the Animal control came outthe family had to put the dog at a friends. They received a warning. Hotel I thought should have refunded my hotel stay,but nothing was offered by the hotel Mangers.. hotel, I had a
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