Staybridge Suites Columbia, an IHG Hotel

It was a horrible experience staying here. The elevator had no air and was hot and smelly. The pool was disgusting - absolutely horrendous and I’m shocked they haven’t been shut down. No chlorine, hair and dirt, no jets to move water - and the floors/walls disgusting. Our room key broke every day… we had to go down multiple times to get it reset. Horrible! The chairs in the room were covered in dirt and grime. The photos look nice. The lobby is clean. But the small things that show the true cleanliness of a hotel were horrible. Will never ever stay here with my family again.

Great place to stay on a family vacation for the 6 of us

Affordable and conveniently located to family.

We enjoyed our stay here for one night with my husband and 3 teen children. We loved how spacious the room was. It’s hard to find good accommodations as a family of 5. The beds were very comfortable. The bathroom shower was nice. And the breakfast in the morning was very good with a variety of foods offered. The staff was also very friendly. I would definitely stay here again.

Will NEVER stay here again. Booked for 2 different nights same week. 1st stay, housekeeping woke us up beating on our door and trying to enter 2 hrs before check out, (arrived at 5 am) then argued repeatedly with me through the door that some people leave early. 2nd stay, the hotel called at 4 pm saying that another guest had destroyed our room and so it wasn't available. Asked if we would accept a room as a "walkover" at their sister location... Said room would be same type, size, beds, etc. Arrived at 11 pm and was told only room available was much smaller and fewer beds than needed... Take it or leave it. One of us slept in a chair. If they had been honest in the first place, they could have refunded our money, and we could have found proper accommodations for our family. Terrible experience. The building itself was nice, but the lack of integrity asking the staff is a detriment.

Our family was in town for Summer Welcome at Mizzou. The hotel was close to campus and spacious enough for the four of us. Everyone enjoyed the comfortable beds.

We stay here each year for our statewide family outing l. Was disappointed that the pool was closed and my Husband had to rewire the cable in the room, that happens every year and unable to enjoy tv another year in the room

Staybridge was very clean and comfortable with friendly, helpful staff. Our family was in town for a graduation weekend and appreciated a place that family had plenty of room but was a great value.

To start off, I stay here a lot probably at least 6-8 times per year and enjoy the hotel, but I was very disappointed this weekend. After finding out the largest suite I paid for was over booked and not available for our stay. My family ended up getting two smaller suites next to each other as compensation. Ok. Glad to have a place to sleep. But definitely not what I paid for or wanted. That said, went to take a nap before an event we were attending. Our bed sheets were noticeably soiled. (GROSS) Called front desk to have them replaced. Then upon returning in the evening, noticed that neither dishwasher in our rooms had been ran before we checked in. Thus we had no clean glassware to drink from after we bought juice from store. Both rooms, no clean dishes. Old coffee in mugs and glasses had noticeable dirt. Very disappointed with our stay this time around On a positive note: Ashley at the front desk was pleasant and they did have a toothbrush for my daughter who left here at home. But you can do better. I should not have paid for this visit.

Suite room was big enough for my family. Looked like sheets weren’t replaced. The was hair and didn’t look clean.