Hampton Inn & Suites Vicksburg

We have stayed at this hotel a number of times over the years, as we have family in Vicksburg. It has been a few months since we have stayed there, however, but we did spend two nights this weekend. On a positive note, all hotel personnel we met were well mannered, and congenial. The checkin process was smooth. Since we last stayed the hotel had been repainted with orange and blue that seemed garish and uninviting. The window where the a/c was had curtains that could not be completely closed, so I could not get the room very dark, and led to me getting very little sleep, the a/c was quite loud as well.Overall cleanliness of the room was marginal at best. I hope that this a one-off for the hotel, and we will use it again at least one more time, but will ask for a room other than 408!

I messed up and booked the wrong room. The guy at the desk basically pulled a rabbit out of a hat and got me 2 adjoining rooms at the last second. I was for my family of 5, with a dog, on the 4th of July, 400 miles from home. I wouldn't have been able to find anything else right then. Literally saved my trip. I only wish i had gotten his name. TV wasn't working in the kids room. Front desk offered to come up and look, but called the maintenance guy, who dropped what he was doing at home and came right up and fixed it.

Evelise Ross made me feel right at home from the moment I arrived. She pointed out the elevators, let me know when breakfast was, and let me know when a family hour was taking place with free alcoholic drinks and refreshments. The property needs some attention. The furniture is old and faded, and the carpet is stained and frayed. Ms Ross informed me that everything is being updated from 12/1/23 to 8/31/24. If this happens, this hotel will be at the low end of LUXURY!