Gold Strike Casino Resort

We didn't go to the room after check-in. We checked in at 1 PM but never even went to the room. We had to leave due to a family issue around 10 PM. We told them to go look at the room and we never took our luggage out to the car. We went straight to the casino floor. We asked about a refund and they said they could not since we checked in at 1. The stairs were closed off so you had to take the elevator to get to the rooms we were told at check-in. So to rate the room I cannot but to rate the service I can.

This was a family trip,we had rooms 502,504, and 331 was handicapped assessable. This whole 5th floor smells of mildew

Every staff member I had the pleasure of interacting with was so helpful, nice, smiled and genuinely seemed to enjoy interacting with all the guest, including my family and I. Thank you!!!

Rooms felt like a roadside motel—dirty and everything in the hotel smelled like cigarette smoke. If you aren’t a smoker, don’t stay here. The worst part about this hotel was the towels. Every single towel in both rooms had poop streak stains on them. I am not kidding—it was awful.

Had a great time Christmas with family

it's not family friendly at all. We stayed there for a junior golf event and the staff wasn't notified that juniors would be eating buffet with vouchers. kids can't swim in pool.