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Drury Inn & Suites Memphis Southaven

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Drury Inn & Suites Memphis Southaven is a popular choice for families, known for its excellent service and amenities. Families consistently praise the friendly staff, the complimentary breakfast buffet, and the evening meals and drinks offered as part of the hotel's happy hour. While some guests mention noise issues from traffic or other guests, many highlight the positive experience and would happily recommend the hotel to others. The hotel is noted for making an effort to accommodate guests with accessibility needs.

Guest highlights

The incredibly friendly and helpful staff, from reception to breakfast and happy hour service.
The complimentary breakfast buffet, described as 'awesome' and offering 'real food'.
The evening happy hour with complimentary food and drinks, a real highlight for many guests.
The hotel's efforts to accommodate guests with accessibility needs.

About the hotel

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Horn Lake, Drury Inn & Suites Memphis Southaven is in the city center. The area's natural beauty can be seen at T. O. Fuller State Park and Olive Branch City Park, while Graceland and Snowden Grove Amphitheater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Landers Center or Snowden Grove Baseball.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center
Indoor pool
Outdoor pool
Spa tub

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Memphis International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Inn & Suites Memphis Southaven
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

54%

4 star reviews

8%

3 star reviews

31%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Drury Inn & Suites Memphis Southaven

Showing 1 - 10 of 13 reviews

Latest reviews (13)

D

DeAnna

4 Oct 2024 - 5 Oct 2024
reviewed on hcom

3 out of 5 stars

We enjoyed our stay based on the hotel and staff, but the other guests were wild and it made it less enjoyable. We wanted to use the pool and hot tub, but there was a large party of 20 or so kids and adults running between the two and throwing water and refillable water balloons. My daughter and I and some other guests went to the outside pool to avoid them, but they continued running around and jumping into that pool as well so we eventually gave up and retreated. We also struggled with kids running up and down the hall during the night and morning and loud people around us. I wish there was soundproofing and some kind of enforcement of pool rules.
A

Amber

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

Awesome stay for the kids & I , check in was really friendly , & the Buffett breakfast is awesome! Real food ❤️
J

JAMIE

7 May 2024 - 8 May 2024
reviewed on expedia

5 out of 5 stars

Everyone was so polite. Dinner and drinks were great. I will definitely stay again and let my friends and family know of your wonderful hospitality.
J

Joy

21 Oct 2023 - 22 Oct 2023
reviewed on orbitz

2 out of 5 stars

Stayed two days and had two rooms. First was loud because of the freeway outside and the people drinking and yelling in the lobby for hours. Second room was not on the side of the freeway, which i thought was great, but then some woman or kid screamed non stop for almost two hours. Also there was a dirty personal towel from a previous guest left in the bathtub. We did not sleep well or enjoy the room, unfortunately.
A

Annette

29 Jul 2023 - 30 Jul 2023
reviewed on orbitz

5 out of 5 stars

Loved the happy hour. Food a 3 free drinks. Spectacular. Plenty of food with variety. Would recommend it to family and friends.
M

Mary

6 Jan 2023 - 7 Jan 2023
reviewed on hcom

5 out of 5 stars

We love the staff at Drury Memphis, from the front desk staff, the excellent staff serving breakfast and the 5:30 kick-back, to the maid service. Everyone is so friendly and bends over backward to help us when we are traveling through to drop off and pick up our grandchildren. I am disabled and have walking issues, so the hotel always makes sure that we get a room on the first floor close to the entrance to cut down on my having to walk a lot.
H

Helen

30 Dec 2022 - 31 Dec 2022
reviewed on orbitz

5 out of 5 stars

Loved all family puppy dogs but very quiet establishment
C

Cathy

14 Aug 2022 - 15 Aug 2022
reviewed on hcom

5 out of 5 stars

Very cleaned and comfortable! Will recommend my friends and family to stay there.
R

Rose

16 Jun 2022 - 21 Jun 2022
reviewed on orbitz

5 out of 5 stars

Everything was nice. I especially loved the breakfast land evening meal and the serving staff. Jay, Kim, and Steve were exceptional!!! I had to ask their names because they were great! You are lucky to have then working there. Kim and Steve left a wonderful impression on my granddaughter and niece and they wanted to make sure that I said so to the company! If an eight and ten year old kid wants to compliment the staff, the staff must be doing something to make their stay at the hotel really nice! So please let them know that they are appreciated! My granddaughter also wanted me to say that the clerk that checked us out was really nice too!
S

Sharon

4 Jun 2022 - 5 Jun 2022
reviewed on orbitz

3 out of 5 stars

Wet marble floors from kids running straight from pool to lobby. Stepped out of elevator on to wet marble floor, so dangerous!! No handicapped parking at lobby entrance. Staff was very nice and welcoming! Room was nice, bathroom very nice & clean. Definitely not quiet!! Noise from nearby traffic is unbelievable! Nothing in walking distance.
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