Hampton Inn Minneapolis-Roseville

The pool was heavily chlorinated. We were traveling with several groups of people for a tournament. The kids eyes were burning and they were coughing. Waited at front desk to tell staff. Said they didn’t have anyone there to check water. Asked if someone could be called, said maybe. Asked for towels since no towels were in pool. Staff brought in only 2 towels. There were at least 20 people in pool area. Said there were no clean towels. He then only took about 10 towels to wash that were in dirty bin. No one came to check pool, staff was not concerned. Never even walked in pool area to see. Conditioner was out in our room as well as others room we were traveling with, disappointed. At breakfast if you wanted oatmeal you had to have staff heat up in microwave in back. Others tv was not working in room. Staff stayed in back behind door at front desk. It’s almost like they were checking cameras to see when people came to desk. We would likely not stay here again due to staff and the non concern of the heavy chlorine pool area. Staff didn’t seem like they were excited about their job. They were not visible at front desk at all. They were not positive.

We stayed at this hotel with our young children and the hotel was so clean, room was as expected, pool was warm (most hotel pools are freezing!). Jacob at the front desk was also very helpful and accommodating. Breakfast options were also great! I’d definitely go back.

My family and I stayed at this property overnight and had zero issues or complaints. Check in was easy, the rooms were just as spacious as I expected, breakfast was decent and there was ample parking and a convenient location. I will definitely recommend this location or stay at this location again.

The pool was under maintenance the last two days my family stayed, we were really disappointed. There was no notification at the front desk letting us know we had to alert housekeeping if we wanted it or not, we had no clean towels for the next day or bed made. Bed sheets had stains on it before we even used the beds. Will not stay again..

My kids and I were in town for a baseball tournament. It was such a great service to have free washers and dryers (they even furnished the detergent pods and dryer sheets). The buffet breakfast was good and plenty of choices for all of us. Our room was comfortable and quiet. Thank you!

We were there for hockey. We were in room 202. It was never cleaned. He had to ask for towels several times. The hockey kids in room room 302 were running up and down the halls until well after 11:30 each night. Knocking on doors, calling rooms and hanging up. We contacted the front desk and nothing was done about it. My husband tried to talk to the kids about it and they shrugged him off.

Very convenient with large suite to accommodate our larger family.

hotel staff was very friendly and the kids loved the pool. the only drawback there was no one checking to see that there was an adult with the child. we left pool area when about 20 12 yr old boys came in w no adult.

Big clean rooms and shower nice. My kid loves the pool and hot tub was great! Although we didn't wake up in time for breakfast so can't say. Loved the area that the hotel was located in very convenient, will stay again. Thank you!